As a Residency Living Co-ordinatorat Sodexo in Northumbria University, you are also a problem solver, multi-tasker and safety promoter. The Residency Living Co-ordinator position focuses on supporting the delivery of a comprehensive Residency Living Programme, enhancing the quality of life and experiences of the residents in Northumbria University Accommodation. They need to be a ‘go to’ person who is visible, who will correspond and engage regularly with students, employees and external stakeholders to keep them informed of Student Living and university developments relating to student accommodation and the Residency Living programme. They will be able to utilise their experience and knowledge to engage with external parties to collaborate with Sodexo and our residents. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.What you’ll do:Report directly to the Residency Living Manager to ensure that student experience is at the foundation of everything you do and be able to enhance student experience with new ideas and innovation.To create a fun living experience for our residents, providing the best platform from which our students can excel at their studies. To support in creating an environment that gives a homely experience where students will choose to remain until they graduate – increased retention being the main goal.Coordinate welcome packs and events for student intake, that will enthral new arrivals and be at a level above those of our competitors.Strive to provide all residents the best possible experience in the 4 key-stages of their time with us:Before they arriveMove in day / fresher’s weekDuring their staySupporting their departureSupport and work on university Open / Experience Days, including being on site and coordinate welcome events for prospective students. Working with a team of staff to give visitors the best impression possible of university accommodation.Support in providing and maintaining a uniformed approach to communications to the students living in Sodexo managed buildings. Creating a comprehensive standard template library that is clear, engaging and appropriate for all residents.Support and be able to deliver a professional social media presence to our residents and stakeholders.Provide and manage a communications plan throughout the year that enables Sodexo to continuously be able to communicate with students.Work alongside the management team and other colleagues to help deliver on our Social Impact pledge that contributes to maintaining a positive effect on the wider community.Work with with the Residency Living Manager to oversee our team of Residency Advisors in delivering events and supporting other areas of the contract when needed.Supporting when needed on the University’s disciplinary process.What you bring:Ability to communicate and work alongside with co-workers and other departments with professionalism and respect.Good attention to detail and strong communication skills.Excellent organisational skills and time management.Creativity and a forward-thinking approach to enhance residents experience during their time in accommodation.Supporting in building and leveraging relationships with businesses and external parties to expand the residency living programme beyond contract staff and Sodexo employees.Package Description£12.21 per hour40 hours per weekMonday to Friday between the hours of 09:00am – 17:30pm. There may be a requirement to work outside of these contracted hours depending on activities, training or events.Occasional weekend working between the hours of 09:00am and 15:00pm to assist with Northumbria University Experience Days.Location: Trinity Square Accommodation, 202 High Street, Gateshead, NE8 1AQWhat we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money Insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death in Service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.Flexible and dynamic work environmentCompetitive compensationFull training and full protective uniform supplied.Ready to be part of something greater? Apply today!**Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)***Sodexo reserves the right to close this advert early if we are in receipt of a high number of application
