As aPatient Service Assistant at Sodexo in Wythenshawe Hospital, you are a key member of the Ward facilities team, providing a helpful and courteous catering service whilst maintaining a clean, hygienic environment. Your daily interaction with patients on the ward will assist in ensuring what can be a stressful time is made easier for our patients, visitors, and staff. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.What you’ll do:To assist in the daily ordering of patient’s food for next day delivery.Be responsible for creating a printing reports to assist with the food delivery to ward level.The distribution of menu folders.Keep up to date with all special diet menus.Maintain a good relationship with all staff at ward level.Provide a bespoke customer service attitude towards patients, helping them chose their meals and offering suggestions.Liaise with ward staff to establish the patients who require a special diet or any patients with allergies.Adherence to all legislation and policies relating to patient meal service.Respond to any catering queries.What you bring:A team player with superb communication skills Previous experience in a similar role is a bonus, but a can-do attitude and complete customer focus will tick the box. Approachable, compassionate, and friendly personality - The position holder will regularly form close bonds with long-term patients and their families. Dealing with Patient deterioration and Bereavement may have an emotional impact on the postholder.Food hygiene level 2 or above would be great but don’t worry if you don’t have this, we are still keen to hear from you.What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work-related issues or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money Insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death-in-service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.Flexible and dynamic work environment Competitive compensation Full training and full protective uniform supplied. Ready to be part of something greater? Apply today! Sodexo reserves the right to close this advert early if we receive a high number of applications.
