Location: RAF High WycombeSalary: £25,000 - £25,375 per annumHours: 40 hours per week (typically Monday-Friday, with some evening and weekend work required)About the RoleAre you an experienced manager with a passion for delivering outstanding accommodation services? We are looking for a dynamic Accommodation Manager to oversee the smooth and efficient operation of our accommodation services at RAF High Wycombe. You will be responsible for ensuring maximum occupancy, managing bookings, overseeing arrivals and departures, and maintaining high standards of service and compliance.What You’ll DoClient & Customer Relations: Maintain strong professional relationships and ensure high levels of customer satisfaction.Accommodation Management: Oversee room bookings, ensure availability, and manage all arrivals/departures efficiently.Team Leadership: Train and support colleagues on the booking system, and act as a duty manager when required.Service & Compliance: Ensure all health & safety, food safety, and mental well-being standards are met.Financial Oversight: Control costs, avoid KPI penalties, and contribute to budget performance.Operational Excellence: Ensure high standards of cleanliness, timely reporting of defects, and adherence to service level agreements.Continuous Improvement: Identify opportunities to enhance service efficiency and customer experience.What We’re Looking ForEssential:Management experience within the soft FM service industry.Strong leadership and people management skills, including recruitment, training, and performance management.Excellent communication and interpersonal skills.Good understanding of health & safety regulations.Ability to make independent decisions and work proactively.Strong IT skills, particularly in MS Office (Word, Excel, Outlook).Desirable:Experience working in a military environment.IOSH Managing Safely or equivalent health & safety qualification.Why Join Us?This is a fantastic opportunity to be part of a professional team in a role that offers variety, responsibility, and career development opportunities. If you are passionate about delivering high-quality accommodation services and have the leadership skills to drive performance, we want to hear from you!Apply Now! – Don’t miss this exciting opportunity to take the next step in your career.
