Job IntroductionFounded in 1552, Shrewsbury School is one of the UK's leading independent schools, renowned for its commitment to excellence in education and overall student development. Situated on the banks of the River Severn in the delightful town of Shrewsbury, the historic campus embodies a rich tradition of academic achievement, sporting excellence, and extracurricular activity. With a bustling community of passionate educators and enthusiastic students, they strive to create an environment that fosters growth, resilience, and camaraderie.We are currently seeking a dedicated and dynamic General Catering Services Manager to join our team and play a key role in driving excellence and innovation inShrewsbury, SY3 7AA! You'll act as the primary representative for Sodexo within the catering operation, and manage effectively all catering team members, to ensure that all services deliver both qualitative and quantitative results, fostering long term profitable relationships and working with the client and catering team to deliver operational excellence.About the RoleDrive innovation and continuous improvement in people, systems, processes, and services to achieve a ‘Best In Class’ service.Present new ideas for enhancing the effectiveness and efficiency of services while promoting a collaborative culture among team members.Collaborate with the Executive Chef and Deputy General Manager to capture and share student feedback with action plans and outcomes.Schedule regular client meetings to review service provisions, maintaining comprehensive monthly notes and fostering positive relationships.Ensure high-quality monthly reports and documentation for stakeholders and clients are produced in a timely manner.Oversee the site's financial performance, managing service delivery for efficiency and continuous improvement while preparing annual budgets and financial forecasts.Engage and lead a high-performing team, ensuring compliance with HR policies and efficient completion of administrative tasks.Disseminate updates on new procedures through regular team meetings and actively promote a health and safety culture.Ensure operational compliance with Sodexo policies and procedures, maintaining updated site information and stock levels within budget.Foster excellent client relationships to ensure service delivery exceeds expectations and meet legislative requirements, particularly concerning safeguarding.What we're looking for:Food Safety Level 3 qualification as a minimum and Health and Safety - IOSH or equivalentTrack record of success in a similar role overseeing the delivery of out-sourced servicesAbility to lead, motivate and inspire team members of all levelsProven experience of developing relationshipsExcellent client relationship managementExperienced in leading company initiatives and change management processesStrong communication and negotiation skill with excellent client relationship managementAbility to prioritise, work to tight deadlines, both prescribed and self-imposedAbility to establish and maintain good working relationships at all levelsCompetent and able to use a range of IT and technologically applications and systems, i.e. MS Office, ElectronicEmployee Management systemsPackage DescriptionLead the way and build comfortable future.starting from £62000 per annum, eligible for £1,300 Annual Fund+ Sodexo Benefits40 hours per week5 out of 7 days and will oversee some weekend shiftsOpportunities for professional growth and development.A supportive and inclusive work environment.The chance to make a difference.What we offer:Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering mental health and wellbeing support.Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.Money Insights and financial benefits via the Salary Finance Platform.Save for your future by becoming a member of the Sodexo Retirement PlanA death in Service benefit for colleagues who pass away whilst employed by SodexoOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.Flexible and dynamic work environmentCompetitive compensationFull training and full protective uniform supplied.Join us, and help nourish the future at Shrewsbury School!**Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)**About SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.Click here to read more about what we do to promote an inclusive culture.
