Are you passionate about delivering exceptional food and beverage experiences in a high-energy environment? Do you thrive on managing operations, driving revenue, and leading a dynamic team?Sodexo Live! have an amazing opportunity for a driven, professional Retail Catering Manager to join our first-class team at the iconic The City Ground, home to Nottingham Forest FC.At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.In this exciting role, you will oversee all aspects of bar operations, stock control, and customer service, ensuring our matchday and event experiences are second to none. Your focus will be to oversee a range of operational logistics for this complex venue including full bars & cellars management and bars set up ; you will ensure compliance with H&S at all times and deliver excellent customer/client management.This is a high-volume, fast-paced role that requires someone to take the reins of a high-performing team, leading them in a fast-paced and thrilling environment; you will love to drive innovation and excellence in retail catering operations, setting new industry standards.Be part of an iconic venue where 30,000 passionate fans create an electrifying match day atmosphere.When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we can’t wait for you to join us!Main ResponsibilitiesWhat you’ll do:Manage food and beverage sales, focusing on liquor revenues and stock control.Ensure bars are fully operational, clean, and compliant with health & safety standards.Lead and motivate a team of casual staff, ensuring exceptional service delivery.Drive efficiency in logistics, set-up, breakdown, and equipment management.Maximize productivity and control costs to achieve key performance targets.Implement innovative solutions to enhance the customer experience.For a full list of responsibilities please read the attached job descriptionThe Ideal CandidateWhat you bring:Essential:Proven leadership skills to lead and motivate a teamPrevious track record of employment in a similar role. High volume experience will be essential.Proven experience in stock management, labour spend control and customer serviceExperience in working with Point of Sales SystemsCompetent IT skills including MS Word, MS Excel and MS OutlookGood time management and organizational skillsAbility to work well under pressure managing multiple workloadsKnowledge of Health and Safety and Food SafetySelf-motivated with a sense of own initiativeFlexible approach to role - must be available to work different shifts including evenings and weekendsDesirableBasic Food Hygiene CertificateIOSH Managing Safely Qualification or EquivalentFirst Aid CertificateExperience of delivering training using company guidelinesPersonal Licence HolderWhat we offerWe offer up to £34,000pa + bonus and a range of excellent benefits.Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:Flexible and dynamic work environmentCompetitive compensationAccess to ongoing training and development programsCountless opportunities to grow within the company.We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!Ready to be part of something greater? Apply today!We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
**Keywords**
Retail Catering Manager, Food and Beverage Operations, High-volume Catering, Bar and Cellar Management, Stock Control & Inventory Management, Hospitality Leadership, Customer Service Excellence, Health & Safety Compliance, Team Leadership & Motivation, Matchday & Event Operations
