Chartwells is a part of the wider Compass Group that is dedicated to higher education sites. As a Customer Service Assistant, you\'ll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment at our Coach Lane Campus, Northumbria University in Benton. This role offers the opportunity to work between our restaurant and Starbucks outlet.Please note, that this role is 20 hours per week, working 5 days over 7 (primarily Monday-Friday). This role is contracted to 36 weeks per year (pro rata) and is maternity cover until 31st August 2025.Your key responsibilities will include:Preparing delicious, high-quality food that delights our students and facultyCrafting eye-catching food and counter displays that draw customers inProudly representing Universities and embodying our positive brand imageHandling transactions with ease and operating the cash register efficientlyUpholding the highest standards of Food Handling & HygieneEnsuring a safe and healthy work environment by adhering to Health & Safety regulationsOur ideal Customer Service Assistant will:Bring a positive, can-do attitude to everything you doShow genuine passion for delivering exceptional customer serviceExcel as a supportive and collaborative team playerEmbrace the excitement of thriving under pressureDemonstrate impeccable time management and reliabilityPrioritise safety in every task you undertakeEssential Previous experience in customer serviceBarista experienceDesirable Cashing / card handling Please note, the closing date for this role is Friday 21st February 2025. Should we receive a high volume of suitable candidates that we will close this vacancy early, so we would recommend applying as soon as possible. Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.Job Reference: com/2201/91076001/52710659/BU #UniversitiesCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
