Ottolenghi is a name known for vibrant, high-quality dishes, a warm and welcoming atmosphere, and a commitment to outstanding service. At Ottolenghi Hampstead, we offer more than just a meal; we offer an experience. As General Manager, you’ll play a pivotal role in shaping that experience, ensuring every guest feels welcomed and valued. Role & Responsibilities:Lead a passionate team, fostering a collaborative and supportive cultureEnsure every guest experiences warm, seamless hospitality from start to finish.Oversee daily operations, from front-of-house to back-of-house, maintaining Ottolenghi’s high standardsDrive financial success through careful planning, waste control, and sales growthCollaborate on seasonal menu and campaign launches, ensuring every detail reflects our brandManage recruitment, onboarding, and ongoing training, nurturing your team’s growthMonitor and improve processes, from table planning to health and safety compliance The ideal candidate:Proven experience as a General Manager or similar leadership role in a premium hospitality environmentA genuine passion for hospitality and exceptional guest experiencesFinancial acumen, with experience in budgeting, cost control, and revenue generationStrong leadership and communication skills, with the ability to inspire and empower your teamA deep appreciation for Ottolenghi’s menu and ethos, and the ability to share this with your team and guestsImpeccable attention to detail and a commitment to excellence What’s in it for you:The chance to lead one of London’s most exciting dining destinationsOpportunities for growth within the Ottolenghi groupA collaborative and creative environment where your ideas matterA dynamic and supportive team environmentExcellent health benefits packageEnhanced Maternity, Adoption, Surrogacy or Primary Care Giver Parent Pay and Paternity Pay after 2 years’ serviceA birthday treatMonthly cooking demos and food, wine and cocktail workshops in the Ottolenghi Test KitchenIf you’re an experienced General Manager and ready for the next step in your career, we’d love to hear from you!
