As our organisation continues to grow and expand its impact, we are seeking a proactive, detail-oriented Quality Governance Facilitator to join our thriving Quality Team. In this pivotal role, you will be at the centre of a fast-growing healthcare organisation, actively shaping and overseeing governance systems and processes within our NHS-funded services. With a core focus on clinical governance, healthcare quality, compliance, and assurance, you’ll ensure that our standards not only meet but exceed those required to deliver outstanding patient care and healthcare services.
This is a full-time, Fixed-Term position until July 2025. The role is predominantly remote, with occasional travel to our Regional offices.
Package DescriptionAs a Quality Governance Facilitator, you’ll be part of our valued team at HCRG Care Group.
You will feel valued as an Quality Governance Facilitator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
£30,000 with group pension (Fixed-Term until July 2025)
Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
Free tea, coffee and milk at your base location in Runcorn
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesIn this role, you will be responsible for driving the integration of clinical governance systems across our organisation, ensuring seamless support of quality, compliance, and assurance standards within all healthcare services. Taking ownership of clinical audits, you will oversee submission processes and collaborate with healthcare experts to ensure adherence to best practices and regulatory requirements. You will actively support safety and risk management by tracking responses to patient safety alerts, following up on critical actions, and proactively managing risks across services to maintain a safe healthcare environment.
Additionally, you will analyse trends in quality metrics, preparing high-level reports and translating data insights into actionable recommendations for quality improvement initiatives to foster continuous improvement in our healthcare services. Finally, you will support policy development and updates to ensure that our services remain aligned with the latest healthcare legislation, standards, and best practices, ensuring full regulatory compliance at all levels.
Please see the attached job description for a full list of job responsibilities.
The Ideal CandidateEssential Criteria
Healthcare and Governance Expertise: Direct experience in healthcare settings, with a solid grasp of clinical governance processes, quality, and assurance best practices.
Patient Safety Knowledge: Strong understanding of the NHS patient safety agenda, healthcare compliance, and clinical governance standards.
Communication Skills: Excellent verbal and written abilities for effective engagement with healthcare stakeholders.
Self-Motivated: Ability to work independently, prioritising demands in a healthcare assurance environment.
Attention to Detail: High-quality work with meticulous accuracy, essential for maintaining clinical governance and assurance.
Presentation Skills: Skill in preparing clear, detailed reports and presentations on complex healthcare information.
Audit Experience: Proven experience applying audit findings to drive quality improvement in healthcare.
Desirable Criteria
Regulatory Knowledge: Understanding of relevant legislation for independent healthcare providers.
Professional Development: Relevant qualifications or interest in further education in governance or quality assurance.
Implementation Experience: Experience introducing new systems or processes in healthcare governance.
About The CompanyWe change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
