Ottolenghi is a well-known Middle-Eastern, Mediterranean restaurant group with 8 restaurants in London and 1 in Oxford. We are remembered for our creative dishes and exceptional hospitality along with our passion for creating unforgettable experiences for every guest.Ottolenghi Bicester Village is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, you’ll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key.The ideal Front of House Team Member at Ottolenghi Bicester Village will be:Greeting our guests with a warm welcomePassionate about delivering exceptional customer service and a commitment to exceeding guest expectationWorking with other team-members to ensure a streamline serviceAssist in other areas as needed, including bar shiftsSelling products with knowledge in our shop areaGiving great customer service when serving our guests food and drinkThe ideal Front of House Team Member at Ottolenghi will have:Experience in retail and or hospitalityExcellent communication skills and a good level of English, both spoken and writtenA positive friendly attitudeThe ability and desire to provide exceptionally high levels of customer service to create exceptional experiencesWhat's in it for you:A cross trained training plan to give you the ability to learn about all departmentsHealth benefits packageEnglish language training (Basic, Intermediate and Business Levels)Enhanced Maternity, Adoption, Surrogacy or Primary Care Giver Parent Pay and Paternity Pay after 2 years service£100 uniform voucherA birthday treatRefer a friend scheme, £500 eachMonthly cooking demos and food, wine and cocktail workshops in the Ottolenghi Test KitchenOpportunity to develop your career, with a strong learning culture and internal progressionWe’d love to hear from you if you ready for the next step in your working journey!
