As we continue to grow and expand our impact, we're looking for a proactive and detail-oriented Quality Governance Facilitator to join our thriving Corporate Quality Team. In this exciting role, you'll be at the heart of a rapidly expanding organisation, driving the development and execution of governance systems and processes across our NHS-funded services. With a focus on quality, compliance, and continuous improvement, you’ll help ensure we meet and exceed the standards that drive exceptional healthcare delivery.
This is a full-time Fixed-Term position until July 2025, you will be predominantly remote with the occasional requirement to travel to our Regional offices.
Package DescriptionAs a Quality Governance Facilitator, you’ll be part of our valued team at HCRG Care Group.
You will feel valued as an Quality Governance Facilitator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
£30,000 with group pension (Fixed-Term until July 2025)
Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the country
Free tea, coffee and milk at your base location in Runcorn
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesYour main responsibilities will include:
Embed Quality Governance: Ensure clinical governance systems are integrated across the organisation to promote quality and compliance.
Lead Audit and Compliance: Oversee clinical audits, track submissions, and collaborate with experts to ensure adherence to standards and best practices.
Support Safety and Risk Management: Monitor responses to patient safety alerts, follow up on key actions, and mitigate risks across services.
Data Analysis and Reporting: Analyse trends in quality metrics, prepare high-level reports, and recommend quality improvement initiatives.
Policy and Standards Alignment: Assist in policy updates to reflect changes in legislation and best practice, maintaining compliance at all levels.
Please see the attached job description for a full list of job responsibilities.
The Ideal CandidateThe successful candidate will have:
Essential Criteria
Patient Safety Knowledge: Strong understanding of the NHS patient safety agenda and healthcare compliance requirements.
Governance Expertise: Familiarity with governance processes and best practices.
Communication Skills: Excellent verbal and written communication abilities to engage with colleagues and stakeholders effectively.
Self-Motivated: Ability to work independently and prioritise competing demands.
Attention to Detail: Proven capacity to produce high-quality work with meticulous accuracy.
Presentation Skills: Ability to create detailed reports and presentations based on complex information.
Audit Experience: Experience applying audit findings and evidence-based practices in healthcare settings.
Desirable Criteria
Regulatory Knowledge: Understanding of legislation and directives for independent healthcare providers.
Professional Development: Relevant qualifications or willingness to pursue further education in quality or governance.
Implementation Experience: Involvement in introducing new processes or systems.
Please see the attached job description for a full person specification.
About The CompanyWe change lives by transforming health and care.
Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
