Craft, Creativity and Community – we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations. We are excited to be recruiting for a Level 2 Floor Manager at Southbank Centre.Location: SE1 8XXSalary: £45,000 per annum for 40 hours per weekWorking Pattern: 5 over 7 shift pattern with shifts between 9.30am and 10pmKey Responsibilities:Manage the day-to-day operations of the restaurant, ensuring high standards of serviceSupervise and train a team of 4 supervisors and front of house staff to maintain a positive work environment and exceptional guest service reporting into the on site operations managerMonitor and control restaurant performance, including managing costs and maximising revenueMaintain and enhance the guest experience by handling feedback and resolving any concernsEnsure smooth communication between front and back-of-house teams for efficient service deliveryOur Ideal Candidate:Strong wine knowledge and passion for the industryStrong floor management experience from a busy bar, café or restaurant settingLeadership skills to manage and motivate a teamFriendly, approachable and guest-focused attitudeWhat\'s in it for you?Working with Company of Cooks has its perks! People are at the heart of everything we do, so we\'ve developed a range of benefits to keep you happy. Personal Development and Training opportunitiesLife assurance schemePension schemeHoliday allowancePrivate medical eligibilityEye careA great wellbeing strategy – including access to our Employee Assistance Programme, salary financeFamily friendly supportRegular social events and communication with our leadersA holiday purchase schemeVolunteering daysProfessional subscriptionsRecognition schemes and people awardsLong service awardsAccess to some great high street discount vouchersAbout UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/0506/47593001/52742967/SU #Gather and GatherCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
