Position: Mortuary AssistantLocation: Walthamstow, East LondonJob Type: Full-Time, PermanentSalary: £31,408.00 per annum
We’re looking for a compassionate and detail-oriented individual to join our team as a Mortuary Assistant at our North East London Care Centre in Walthamstow. In this vital role, you’ll support the dignified care of the deceased and contribute to the smooth operation of our mortuary. Working closely with embalmers and funeral colleagues, you’ll help ensure that every individual is prepared and presented with the utmost respect, care, and professionalism.
Why This Role Matters
At Dignity, we understand that our work has a lasting impact on the families we serve. As a Mortuary Assistant, you’ll play a key role behind the scenes, helping to uphold the high standards of care and presentation that bring comfort and peace of mind during an incredibly important time. Your contribution will ensure that every person is treated with dignity and compassion.
The Role
As a Mortuary Assistant, you’ll help with the preparation and care of the deceased, ensuring they are treated with the respect and attention they deserve. You’ll also support mortuary cleanliness and organisation, collaborate with embalmers and operational teams, and contribute to a compassionate, professional environment at all times.
Key Responsibilities:
Support with the care and preparation of the deceased, including washing, dressing, hair styling, and makeup as instructed.
Prepare and dress coffins, including engraving nameplates and encoffining.
Maintain accurate identification and labelling of the deceased throughout all processes.
Accurately complete necessary paperwork, deceased checks, and audits.
Assist embalmers during the embalming process.
Ensure cleanliness and organisation in the mortuary and coffin storage areas.
Attend sensitively to religious and family-based requests.
Participate in team meetings and complete all mandatory training.
Submit accurate weekly timesheets and documentation.
Foster a positive, respectful working environment.
About You
We’re looking for someone who:
Is committed to delivering compassionate and dignified care at all times.
Demonstrates emotional resilience and professionalism in sensitive settings.
Has excellent attention to detail and understands the importance of accuracy in deceased care.
Communicates clearly and respectfully with colleagues and families.
Works well independently and as part of a collaborative team.
Is well-presented, punctual, and reliable.
Has basic PC literacy (Word, Outlook, Excel) and is open to learning new systems.
Is willing to undertake further training (e.g. BIE qualification).
Formal education in anatomy, mortuary science, or a related field is helpful but not essential. Full training will be provided.
What We Offer
A meaningful role helping families say goodbye with dignity and care
Full support, training, and development opportunities
30 – 33 days annual leave, inclusive of bank holidays
Company pension, employee assistance programme, and life assurance
Uniform and necessary equipment provided
Annual company bonus
What are the next steps?
If this sounds like the right role for you and you’re ready to make a difference in a supportive, respectful team, simply click ‘apply’. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
At Dignity, we’re here for families when it matters most. With compassion, professionalism, and integrity at the heart of everything we do, we take pride in supporting people through one of life’s most difficult moments. Every member of our team plays a vital role in delivering exceptional service and care to those who need us.
With over 500 funeral homes across the UK, Dignity Funerals is a trusted presence in local communities, operating under respected and well-known local names. We’re proud to offer a truly personal and attentive service — one that’s tailored to the individual needs and wishes of every family we support.
We’re also part of the wider Dignity Group, a growing organisation with the unique ability to support every aspect of end-of-life planning and care. This includes:
Our Crematoria and Memorials Group, managing 45 crematoria nationwide
Dignity Funeral Plans, giving people peace of mind by allowing them to plan ahead
The recently acquired Farewill, a leading provider of online wills and probate services
Together, our goal is simple: to provide families with continuity, care, and clarity — from planning and preparation through to the funeral itself, and beyond.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion StatementOur Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
