About the roleTo assist the Retail Shop Manager to manage and co-ordinate the day-to-day activities of the shop ensuring excellent customer service and maximising overall profit. To assist in enhancing the profile of the hospices in the community by good customer relations. To independently stand in for the Shop Manager in their absence.Essential criteriaMaximise the contribution for the shop through sales from all donated and new goodsEnsure the shop delivers high standards of customer serviceCapture Gift Aid at every opportunity to maximise incomeAssist the manager with sales promotions, stock generation activities and income from new goodsEncourage a safe environment that embraces new ideas and originalityHelp the manager keep the shop looking it’s very best to deliver maximum income to the hospicesEncourage the work of volunteers and co-ordinate the volunteers work and rotasAbout usSouthern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.Chestnut Tree House is the children’s hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.BenefitsCompany pension scheme or NHS pension scheme for eligible employeesUp to 35 days’ annual leave inclusive of bank holidaysOn-site education support and study leave opportunitiesOption to access Health Shield and cover your everyday cost of healthcare for lessFree parking, subsidised meals and various social activitiesCorporate rate gym membership, discounts with local complementary therapies and Blue Light CardEmployee Assistance ProgrammeDeath in ServicePlease note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
