Job DescriptionAre you looking for a career where you can make a real difference in people’s days?We are seeking an Occupational Health Coordinator to join our HR Services team!Can you move people? Apply now.2025 is the 200th anniversary of the first-ever passenger rail journey, so we’re celebrating our proud history and our bright future.Can you move people? Apply now.What you’ll doThis is an excellent opportunity to join the HR Services team and to play a pivotal role in supporting the operational and strategic delivery of occupational health services across Southeastern.Occupational health sits at the heart of our people strategy within HR Services and continues to evolve in response to business needs and industry change. This role supports the effective coordination and modernisation of our occupational health provision, ensuring it remains fit-for-purpose and responsive.In this position, you will need to combine high-level administrative capabilities and have responsibility for service coordination, supplier engagement, case tracking, and project delivery. You will support broader strategic transformation initiatives across the business, including supplier reimagination and support with health and wellbeing campaigns as well as work closely with internal stakeholders, OH providers, and the Health and Wellbeing Team to ensure a consistent, compliant, and effective service for all colleagues.Duties will include, but not be limited to:Taking ownership of the day-to-day coordination and administration of occupational health activities across the organisation.Leading on the tracking and scheduling of medical assessments, referrals, and outcomes and ensuring timely progression and escalation where necessary.Maintaining and auditing employee occupational health records using systems such as Medigold One, Oracle, and Netdocs as well as ensuring compliance with GDPR and internal data protection policies.Managing the Occupational Health inbox and independently triaging queries and escalating as required.Supporting the Occupational Health Team Manager in reviewing supplier performance, developing reports, analysing trends, and identifying opportunities for service enhancement.Working collaboratively with the Health and Wellbeing Manager to deliver health awareness campaigns and initiatives and contributing to planning and logistics.Producing periodic reports and dashboards to support decision-making and senior management updates.Developing and maintaining quick-access trackers, audit tools, and workflows that improve visibility and control of OH data.Deputising for the Occupational Health Team Manager in meetings and internal forums as required.Proactively identifying opportunities to streamline processes, adopt digital tools and automation and improve internal workflows.Coordinating with internal teams such as Payroll, HR, and Line Managers to ensure a seamless approach to case management.Scheduling and organising meetings, training events, and supplier reviews, ensuring accurate records and action logs are maintained.Where will I work?This role is a Monday-Friday position based out of our modern Head Office in London Bridge (with some hybrid working)Is it for me?Are you a team player who loves to collaborate and support your colleagues?Are you customer focused with high levels of professionalism and an approachable demeanour?Are you adaptable and able to prioritise effectively in a fast paced, ever-changing environment?Then this could be the role for you!The experience you’ll needTo be considered for this role we you need to demonstrate the below in your application;Must have a proven track record within a Coordinator positionMusthave excellent administrative skillsMusthave experience of using reporting and database management systemsBeing familiar with occupational health processes or experience of working within healthcare or HR would be highly advantageousMusthave excellent organisational and time management skillsMusthave strong attention to detail and accuracy, especially in relation to record keepingMusthave excellent IT skills, especially within Microsoft Office Suite (Excel, Word, PowerPoint)Have excellent communication skills, both written and verbalShow a proven track record of dealing with sensitive and confidential informationHave a proactive approach to problem solving and process improvementAs proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.Other things to knowThis vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.Find out more about our recruitment process and get tips to help you apply.What you’ll get in returnAlong with your salary, the rewards you’ll get include:a final salary pension24 days annual leave allowance (plus bank holidays)free rail travel across our networks.Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.A bit about SoutheasternWe’re one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.Learn more about our railway.
