We are looking for a CRM Co-ordinator to provide essential support to the CRM Project Manager and sales teams, ensuring that accurate data is provided to drive business efficiency. In this role, you will play a key part in creating a market-leading CRM management system, with a primary focus on national and regional sales pipelines, supported by Glenigan insights and information.If you are comfortable with data, enjoy liaising with users, and are excited to learn new business processes to translate them into technical solutions, we’d love to hear from you!Key ResponsibilitiesAccurately input and update information within the CRM system.Provide excellent customer service by supplying accurate sales leads and ensuring they are set up correctly in our systems.Maintain high data quality through regular cleansing, deduplication, and enrichment.Manage user access and permissions to the CRM system.Assist with CRM-related projects and initiatives.Generate reports on a daily, weekly, and monthly basis to support the sales team.Report on weekly and monthly activity, including leads generated and assigned.Research, track, maintain, and update leads in the database.Conduct customer research to identify potential opportunities.Provide accurate and timely information and reporting to management.Ensure all department procedures are maintained, updated, and documented.Foster clear communication between Credit Control, Operational Management, Sales Management, and the Branch network.The Ideal CandidateExcellent administration skills with a focus on accuracy.Strong organisational skills with the ability to manage multiple tasks and prioritise effectively.Proficiency in Microsoft Office, particularly Word and Excel.Ability to work independently and take initiative.Excellent attention to detail with a methodical approach.Ability to work closely with both internal and external sales teams, building strong working relationships.Educated to a reasonable level, with the ability to learn and adapt to new systems and processes.A team player with a high level of dedication.Experience in the tool hire industry would be an advantage but is not essential.Proficiency in Microsoft PowerPoint and CRM Management tools.What We Can Offer YouCompetitive salaryMonday – Friday working hours, no weekends!!Salary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsBrandon Hire Station is the leading provider of tool and equipment hire in the UK.Our commitment to exceptional customer support services is unmatched in the industry.We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you cantrust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
