We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesCharwells Independent SchoolsTo lead and develop a team of General Managers to provide exceptional service to our clients. Manage client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to.Review business performance and ensure delivery of key financial targets in line with management and performance reporting. Demonstrate commercial value to your direct reports, line manager and leadership teams in line with the Compass vision, values and overall business strategy. Key Responsibilities:Promoting a safety culture and ensuring your team are aware of and operate in accordance with company and client Health & Safety procedures at all times whilst ensuring a safe environment for all users of the premises is provided for all contracts in the business area. Develop strategic client relationships, develop and maintain relationships with internal and external stakeholdersDeliver the profit for the sub sector through leading the team in delivery of their financial targets.Review unit and contract performance, identify improvements and ensure contract compliance to exceed client expectationsWork with the sector marketing team to analyse insights from the market and customer base to ensure the offer being delivered at site level is matched to customer needs and provides both consistency and innovation to both customer and clientSupport with development and evolution of sub sector strategy, embed the strategy within the team and ensure that activities in line with strategic intent are implemented to maximise performance and customer satisfactionEnsure that feedback at site level is consistently collected and tracked to practice continuous improvement and grow footfall and sales at each unit level. Use all channels including apps, in unit and student committees to gather this feedback ongoingAlign to all central functions to enhance existing service offers, drive service initiatives Review, implement and action client satisfaction surveyEnsure centrally driven service initiatives are supported and implemented.Ensure fit for purpose menus and in place with up to date costings and specifications are adhered toSupporting Compass Foodbuy in the strategic sourcing and supplier compliance with contractual legal, company and client requirements, ensuring your team complies with Compass purchasing policies. Support the teams in maximising their PI opportunities via fit for purpose promotional activity at appropriate timesConstantly focus on the quality of food offer and service within each account, ensuring any deviation from agreed standard is rectified promptly and that the team’s focus is the sameBuilding your great team to deliver quality standards and achieve individual objectives and team performance targets. Recruiting the right people, developing the skills and knowledge of your team to do a great job, enabling opportunities for progression and developing a healthy succession pipeline for your business area so we are never short of great people.Bringing the team together to share best practice, ensure co-ordination of activity where possible, and create a collaborative group of people who are kept up to date not only of activity within the cub sector but also the wider business and the external marketplaceChallenge and continually review labour structures and ratios, as well as ensuring development plans are in place right down to front line and that our people are being prioritised at unit levelManaging the team in line with company procedures including formal performance management processes, labour management, grievances & disciplinary investigations as appropriate and ensuring business HR practices are followed in your business area.Who you are: Proven experience in leading, managing and developing successful teams across multiple sites Must be commercially astute, disciplined, organised and experienced in developing budgets, meeting financial targets, managing a heavy workload and working to tight deadlinesKnowledge and experience working within the industryFlexibility in approach and mindset About UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/3004/98279001/52736136/SU #IndependentCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
