An opportunity is available for a Street Works Admin Assistant working in our Castle Donington depot.Reporting to the Street Works Team Leader you will carry out the payment process for street-works related invoices, and use your knowledge of street works legislation to check validity of permit fees. As part of our hybrid working approach this role offers a mix of office and home working. Hybrid working can only be considered once your initial training is complete and subject to business need.About UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.Main ResponsibilitiesEnsure all street works charges are recorded, processed and recharged promptly.Provide timely and accurate reporting around street works invoices. Represent the street works team at internal meetings, either virtually or in person, across the businessLiaise with Highway Authorities on street works charges queries.Liaise with operational teams and delivery partners to resolve street works charges and recharge queries.Answering general street works calls.Assist, where needed with other tasks within the team.Support the success of the business by contributing to team meetings.Be prepared to travel to internal and external venues to meet with stakeholders as required.The Ideal CandidateExcellent organisational, communication and customer service skillsKnowledge of street works legislation and systems relevant to EnglandStrong interpersonal, literacy and numeracy skills.The ability to prioritise a busy workloadGood general knowledge of Microsoft Office, specifically Word, Excel, Access, Outlook. Excellent attention to detail.The ability to plan ahead with a proactive "can do" attitude..Be ambitious and strive to be even betterNational Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check. #LI-SC1 #LI-HYBRIDAbout The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:26 days paid leave plus 8 bank holidays, up to 28 days with continuous serviceCompetitive contributory pension scheme (we double match your contributions up to a maximum of 12%)Annual Share Save planContributory private healthcare scheme for you and your familySupport via our Employee Assistance Programme, including musculoskeletal and physiotherapy servicesFree on-site parking at all our main sitesThings you need to knowAs an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.ukRecruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.
