Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Front of House Receptionist to work at Fieldfisher.Location: EC4R 3TTSalary: £37,000 per annumShift Pattern: 45 hours per week, Monday-Friday, 7:00-19:00Key Responsibilities: Ensure the hospitality experience for staff, clients and visitors to the client site is of the highest standard from arrival at landlord reception to the client floor.Ensure the client/visitor experience is best in class, from arrival at reception to the client floor. Ensure all guest facing demises and meeting rooms are maintained to a high standard and maintenance issues remedied.Operational knowledge of all reception services and standard operating procedures Liaise with PAs and Coordinators with the support of all meeting room bookings.Identify and highlight any meeting room conflicts and manage the operational process for booking the meeting rooms.Liaise with hospitality team regarding meeting room bookings when appropriateCheck that room allocation and set ups are conducted competently, with particular regard to special meeting requests, VIP visitorsKey Requirements Have an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, switchboard, and other internal/external communications methods.Empathy, excellent customer service and practical skillsSkilled in guest/client service and confident in striving for excellenceGood understanding of Word, Excel, and OutlookWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesJob Reference: com/1604/48873001/52733790/SU #VacherinCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
