The post is within the Planning and Performance Directorate, which is at the heart of the City Council. It helps us drive performance and understand how we can best meet the diverse needs of our residents and services. The Performance and Insights Team champions a culture of better decisions through evidence and engagement across the city and the Council. We utilise our unique position of having oversight of the interdependencies and impact of multiple changes to influence important decisions for the city and its citizens. We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.Our ValuesIn line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?We are looking for a Business Intelligence and Insights Manager to join the Performance and Insights Team. Your focus will be on supporting Adult Social Care within a very busy, innovative, forward-thinking team. The BI and Insights Manager role will be to:Lead on delivering Adult Services insight by extracting information from our data systems, interpreting data, and using it to drive business decisions and actions.Be responsible for making valuable data accessible to colleagues and stakeholders, assisting the organisation in data-driven decision-making.Oversee the collection and interpretation of performance data by working with stakeholders to articulate performance objectives and success indicators and create appropriate dashboards and performance reporting to support the delivery of high performance.Develop strategies and methods for data collection, analysis, and reporting.Deliver statutory returns, support CQC Inspections and any other submissions, accurately and on time This is a temporary post for 15 months to cover maternity leave.Who are we looking for?To be successful in this role you will;Have the ability to lead and develop a team of analysts.Have the ability to work with and business partner cross-functional teams to gather and interpret business requirements, managing high levels of expectation to deliver projects to tight timescales.Have excellent communication and presentation skills, with the ability to convey complex data insights and research to both technical and non-technical stakeholdersExperience and competency across a range of analytical tools such as Power BI, SQLPrevious working experience in a Local Authority (Adult Social Care would be preferable) and in a Business Intelligence Manager or similar role Within our team, women and people from a global majority background are currently under-represented across our middle-management team, as a result we would like to encourage women and people from global majority backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.When applying for this role, you will be asked to write a personal statement. Please include the following information in your statement:Your ability to work collaboratively in multi-disciplinary teams and to earn credibility and trust with senior colleagues to provide expert advice and challenge.Your advanced research, data analysis and ICT Skills to extract, report and present dataYour experience and knowledge of local government, including working as a Business Intelligence Analyst or similar roleIf you need help or support to complete your application, please visit our accessibility page to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:Members of the Armed Forces and veteransAre currently in care or have previously been in careIf you consider yourself to be disabled or if you have a long-term health conditionFor full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date: Wednesday 7th May 2025 - these will be in person, not over MS Teams.About CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
