Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, we’re all about delivering moments that matter. As a Shift Manager, you’ll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work.From supporting the Warehouse and Driving teams to ensuring compliance and high service standards, you’ll be at the heart of it all. You’ll also help recruit, onboard, and train new colleagues, setting them up for success so they can create great customer experiences.About The Sofa Delivery CompanyAt The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home. What you'll be doingOverseeing daily operations of the Customer Delivery Centre (CDC).Ensuring every delivery is completed safely, efficiently, and to a high standard.Supporting the Customer Delivery Manager in building strong customer relationships.Leading, coaching, and developing your team to deliver their best work.Managing compliance for vehicles, trailers, and driver regulations.Maintaining high standards of health, safety, and housekeeping.Assisting with recruitment and onboarding of new team members.The role is for you if...You’re passionate about customer service and operational excellence.You take pride in leading a team and driving great performance.You thrive in a fast-paced, hands-on environment.You have budget management experience.You’re a great problem solver who enjoys a challenge.You have experience in team management, planning, and compliance.You love working as part of a supportive, fun, and inclusive team.The Sofa Delivery Company BenefitsAt The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here’s what we offer:Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.Work-Life Balance: A fantastic 4 on, 4 off shift pattern, giving you more time to relax and recharge.Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.Wellbeing Support: Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services.Career Growth: Tools, training, and support to help you grow with us.Enhanced Leave: Maternity, paternity, adoption leave, and more.Join us, and let’s deliver moments that matter - together. Any offer is subject to DBS Checks
