We are currently looking to add an Administrator at Virgin Atlantic Clubhouse Clubhouse Lounge, Heathrow Airport Terminal 3,to deliver a world class guest experience. The team have been awarded Skytrax World’s Best Business Class lounge award voted for by customers from around the world, with more than 350 airlines included in the survey. We are looking for passionate, enthusiastic and motivated individuals who will be able to create memorable catering experiences, in the form of a first class service to our guests.This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Main ResponsibilitiesProcessing of invoices via E-Prophit, including trading invoices, internal transfers, and chasing missing Edi/ Manual invoices Stocktake input, stock checks and finalising accountsProcessing of all Payroll relating tasksBuilding schedules and clearing exceptions in the Kronos timekeeping systemProvide administration support as required to include: Photocopying, preparing letters, filing, scanning etc.Ensure data and security process management includes segregation of duties to ensure compliance and safety with minimised risk.First point of call to resolve administrative concerns/issues To prioritise your work in order to meet schedules of the contractsEnsure all Right to Work checks are performed and validated, and highlight any discrepancies, concerns, or expired documentation to the Assistant Manager immediately.Perform annual Right to Work and employee file checks and highlight any noncompliance to Regional Administration Manager and Account Managers Answering telephones, recording of messages and general correspondence via email or postTaking meeting minutes and distributing as appropriateLogging Information onto spreadsheets and producing reportsAssist credit control in debt chasingOrder stationery and office equipment as requiredTo work in conjunction with the other Managers in your team to use resources and support when necessaryTo undertake any reasonable requests made by Management to ensure that the overall service standard is maintainedTo attend training sessions appertaining to the postEnsure confidentiality and timelines are adhered to in the administration of the employment life cyclePayroll & Employee Processing Processing new starters and leavers Input wages & absences into UDC Payroll SystemUpdating schedules and clearing exceptions in the Kronos time keeping systemUpdate details of employees on payroll system as and when requiredKeeping Aviation Employee list / Addresses labels up to date Produce payroll reports as requiredStaff correspondence Invoices and End of Month Accounting Processing all EDI and non EDI invoices on the day of delivery Recording all deliveries and stock into speadsheetsChecking off statements at month end to ensure all invoices have been captured and paidEnsuring that all information is kept up to date and accurate General To ensure that you project a positive and professional impression at all timesTo attend company training courses, conferences and meetings as requestedSupport the management team with resolution of day to day operational, client and HR issues The Ideal CandidateVery good standard of English literacy and numeracyExperienced in using Microsoft Office PackageSelf-motivated and able to work on own initiative within a team environmentPrevious administration experience in a busy environmentExceptional customer service skillsA flexible ‘can do’ attitudeThe ability to multi-task within a fast-paced environmentFlexible approach able to help within the office /lounge environment if requiredE Profit trainedUDC Payroll trainedKronos TrainedAttention to details at all timesAbout The CompanySodexo Live!We’re Experience Makers. And go-getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories. After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment. Because at Sodexo Live! we’re so much more. Be part of something greaterWhy choose Sodexo Live! – At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles. Other venues in the UK include, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
