Returns Team Leader - Night Shift (Worcester)

Job Type:
Permanent
Job Sector:
Transport, Logistics
Region:
West Midlands
Location:
Blackpole East Trading Estate, Blackpole Road, Worcester, WR3 8SG
Salary:
£13.39 per hour
Salary Description:
£13.39 per hour plus 20% Shift Allowance excellent benefits
Posted:
09/04/2025
Recruiter:
Arrow XL
Job Ref:
55

40 hours per week, on a 5 over 6 RotaWorking hours: 22:00-06:00£13.39 per hour, plus 20% Shift AllowanceIn addition, you will also get these great benefits:Annual Leave Entitlement – 31 days entitlement (including statutory bank holidays) which increases with service!Holiday Buy Scheme –Buy up to 5 additional daysEnhanced Pension Plan – ArrowXL company contributions matching up to 6%Life Insurance – Company funded 2x basic salary life cover from day oneEnhanced maternity, paternity, adoption and shared parental leaveLong Service Awards – Awarded for every 5 years’ serviceEmployee of the Month Incentives – Local winners across the country plus an overall winner chosen by the CEOProgression and Development Opportunities– Investment into your career path via our award-winning Training AcademyUp to 25% Staff Discount atwww.very.co.ukRetail Discounts – Huge discount savings across retailers and restaurants including Apple, Asda, B&Q, Halfords, Nando’s, TGI Friday’s, Screwfix and many more!Discounted Gym Membership– Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, bootcamps and fitness studiosCycle to Work Scheme– In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discountsArrowXL is hiring!As the UK’s leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community.We store and deliver large, heavy and bulky items in pristine condition – the kind of items that typically need two attentive people to handle. Quite often these items need installing for our customers, which we also do!The ArrowXL culture thrives on six core values:Innovative I Safe I Respectful I Excellent I Responsible I One TeamArrowXL is now recruiting for a Returns Team Leader to join our busy Returns department in Worcester.Leading a team of hardworking Warehouse Operatives, you will hold responsibility for the smooth operation of our Returns function on the NightShift, ensuringall goods received are as they should be, whilst also leading a team of highly skilled Warehouse Operatives.Dealing with items such as refrigerators, televisions, indoor and outdoor furniture requires hard work and dedication. By choosing to be part of our Returnsteam, you will be warmly welcomed into the ArrowXL family.So, what are you waiting for? Apply now!Main ResponsibilitiesYour role will include:Leading a team of hardworking Warehouse OperativesMotivating your team whilst also coaching and developing those that need further supportIdentifying opportunities for improved efficiencies within the Returns function, recommending and implementing changes where neededRegular client and supplier contactOverseeing the day-to-day handling of returned goods, ensuring that all returned goods are as they should beStrict adherence to health and safety regulations and processesGood housekeeping and quality standardsProcess stock within the department, working on spreadsheets and updating as necessaryStock control, quality control and regular auditsNo two days are quite the same as a Team Leader, and you willalso be expected to help out on the floor, unloading and loading goods.The Ideal CandidateWith the amount of applications expected for this position, we will only be able to proceed forward with candidates who match our essential requirements stated below:At least 2 years’ experience working within a WarehouseDemonstrable experience improving Warehouse operationsExperience of leading/coaching teamsStrong people skills – with the ability to influence, coach and developPossess a good knowledge of how a returns department operates

Contact Details:
Arrow XL
Tel: 000 000 0000
Contact: Rebecca Watson
Email:

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