Senior Premium Operations Manager - Tottenham Hotspur StadiumUp to £55,000 per annumMedicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Meals on dutyPension scheme and Life AssuranceEmployee Assistance Programme23 days + BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance products Who We Are:Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world\'s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London. We are culinary champions - it\'s what we do and it\'s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing\' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do. We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.We collaborate with some of the UK\'s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.We are looking to recruit a Senior Premium Operations Manager at Tottenham Hotspur Football Club. In this role you’ll be at the heart of delivering exceptional hospitality in our exclusive Chairman’s Suite. You’ll be responsible for ensuring every detail of the match day and non-match day operations runs smoothly, with a special focus on providing VIP guests with a personalised, world-class experience. You’ll have the chance to lead a talented team, build strong relationships with clients, and continually find ways to elevate the guest experience we offer.The role in a nutshell.Lead the delivery of exceptional, personalized service in the Chairman’s Suite, collaborating with the Premium Team, chefs, and clients to drive innovative hospitality.Ensure consistent quality in food, beverage, and service, while managing supplier relationships to keep everything running smoothly.As a leader, you’ll oversee recruitment and training to build a high-performing team, foster a positive culture, and ensure seamless communication across departments.Manage accurate billing, stock levels, and support the C&E team with profit and loss tracking for non-match day events, all while upholding the highest standards of service and representing the brand.What we are looking for.An experienced hospitality leader with a background in high-end environments, whether it’s private members clubs, fine dining, or luxury event settings.You have a passion for exceptional service, a keen eye for detail, and the ability to build lasting relationships with high-profile clients.You’re confident, discreet, and thrive under pressure, always going the extra mile to elevate the guest experience.Your knowledge of food and beverage, especially wine, is enviable.You’re a natural leader who can motivate a team to deliver world-class service, every time.What you’ll get in return. Competitive salary of up to £55,000 depending on experience.Pension scheme & life assurance.23 days + Bank Holidays and an additional day to take your birthday offHealthcare benefits including dental, optical, therapy treatments & free annual healthcare checks.Exclusive Benefits & Wellbeing site which includes discounts such as Vodafone discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, travel, shopping and more.Holiday purchase schemeOn-going training & development through our career pathway programmes.Professional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsEmployee Assistance ProgrammeCompetitive and supportive family benefits including 2 days additional leave, following return from Maternity leave during first year backDay off for baby\'s first birthdayWe Are Levy.Levy is about elevating experiences. A leading global hospitality partner, designing and delivering unforgettable guest experiences that prioritise people and the planet. Trusted by some of the world\'s most iconic stadia, entertainment venues, and marquee events to bring their spaces to life, Levy is driven by a mission to succeed in the right way. From pioneering tech to seamless operations, show-stopping menus to exceptional service, Levy uses data and insights to understand guest behaviour and the customer journey while minimising environmental impact and supporting local communities. Levy is a passionate, diverse, and talented team of venue specialists dedicated to making the planet better for future generations.
