A temporary opportunity is available for a Control Support Assistant based at Cardiff for a period of up to14 months, subject to review.The teams in Control are focused on ensuring the network is secure, contingencies are in place and lost supplies are restored as quickly as possible, minimising customer minutes lost and customer interruptions.Based within our two Operational Centres, our Control Centres are the heartbeat of our operations, monitoring the system in real time, minimising risk of danger and managing security and faults. Control Centre teams also liaise with the National Grid and the Government to manage national network demand and monitor the potential for incidents or emergencies.*Depending on experience, you may initially be appointed at a lower salary until all relevant courses and training are complete.About UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.Main ResponsibilitiesWorking on a 2-shift Rota system (mornings, afternoons; including weekend & bank holiday morning working), you will report directly to the Control Team Manager and your responsibilities will include:Power On Advantage editingPower On Advantage / CROWN data quality monitoring and reportingPower On Advantage network referencing of sub-stations and normal network running arrangementsChecking HV pre-arranged TCS incident FREP’sBooking on/off Tree Cutters working in the vicinity of the HV networkMonitor and action emails for DG customersOther DER considerations.Safety Document monitoring and reportingCollate, issue and communicate management information and reportsOther duties appropriate to the gradeThe Ideal CandidateThe ideal candidate will be an effective team player, be able to work unsupervised and have a thorough knowledge of Power On Advantage (ADMS), CROWN and the Microsoft Office tools. You must have the ability to communicate effectively with all of our internal customers and be able to maintain excellent standards of work. As the post you are applying for attracts a National Security Vetting clearance there are further eligibility requirements, information can be found on the gov.uk website. To meet national security vetting requirements you will normally need to have been resident in the UK for at least 5 years for Security Clearance (SC) prior to the date of application. There are exceptions to this however and examples of these include:you have been serving overseas with HM Forces or in some other official capacity as a representative of HM Governmentyou were studying abroadyou were living overseas with parentsIf you have any further queries relating to National Security Vetting, please email nged.recruitment@nationalgrid.co.ukNational Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers.This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.About The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:26 days paid leave plus 8 bank holidays, up to 28 days with continuous serviceCompetitive contributory pension scheme (we double match your contributions up to a maximum of 12%)Annual Share Save planContributory private healthcare scheme for you and your familySupport via our Employee Assistance Programme, including musculoskeletal and physiotherapy servicesFree on-site parking at all our main sitesThings you need to knowAs an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.ukRecruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.
