An opportunity is available for a Team Leader working in the Commercial Enablement team to organise the day-to-day operation of National Grid Electricity Distribution (NGED)’s Contract Works Assessors (CWAs).Reporting into the Commercial Enablement Team Manager you will manage the CWAs, acting as a focal point for guidance and leadership, in addition to carrying out the CWA alongside. You will maintain the highest levels of professionalism and customer service and be flexible and willing to ensure the team provide the services needed to support the Commercial team and the operational business.The role can be based at any office within our licence areas of East Midlands, West Midlands, South West and Wales. The role will have an element of travel throughout our licence areas and therefore a driving licence is needed.As part of our hybrid working approach this role offers a mix of office and home working, with approximately three days in the office and the remainder from home.About UsWe’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.Main ResponsibilitiesDay to day management of the CWAs to ensure all their main duties and responsibilities are observed providing a professional audit and support service to the Commercial Team and the operational business.Under the direction and guidance of the Commercial Enablement Team Manager manage the quality and productivity of the CWAs; setting targets, monitoring own and CWA’s performance with regular performance reviews; ensuring high standards of work and developing and coaching staff as needed.Manage the CWAs with regard sickness, hybrid working and annual leave requests to ensure smooth running of the CWAs.Provide expert guidance on commercial activities within the team, the wider business and externally as required.Work with the Commercial Enablement Team Manager and with the other Commercial Team Leaders to continually improve working methods and processes, including system or contractual changes.Provide timely and accurate reporting around the performance of the operational business and contractors.Represent the Commercial Enablement team at internal meetings, either virtually or in person, across the businessRepresent the business at external meetings and events with Contractors and other stakeholders, either virtually or in person.Working with the Commercial Enablement Team Manager, prepare and deliver training and briefings to the CWAs and the operational business, either virtually or in personAssist, where needed, in more complex work activities and play an active part in ensuring queries are resolved quickly and professionally.Providing cover for the Commercial Enablement Team Manager when required.Be prepared to travel to internal and external venues to meet with stakeholders as required.The Ideal CandidateThe ideal candidate for this role will be an excellent communicator with the ability to build the trust of key stakeholders, a proven track record of managing teams, and will have experience of working with Contractors or in a commercial environment. In depth knowledge of street works legislation and systems is also beneficial.You’ll also:Have a good understanding of how a diverse workforce will contribute to the future success of the business. Show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency.Be able to prioritise and organise your own busy workload, plan ahead with a proactive "can do" attitude, whilst showcasing excellent attention to detail.Have a good general knowledge of Microsoft Office, specifically Word, Excel, PowerPoint, Outlook.Take responsibility for our own learning and development and for reaching your potential.Be ambitious and strive to be even better.National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.About The CompanyJoining the UK’s leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:26 days paid leave plus 8 bank holidays, up to 28 days with continuous serviceCompetitive contributory pension scheme (we double match your contributions up to a maximum of 12%)Annual Share Save planContributory private healthcare scheme for you and your familySupport via our Employee Assistance Programme, including musculoskeletal and physiotherapy servicesFree on-site parking at all our main sitesThings you need to knowAs an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture. We anonymise all applications in our recruitment system so we can eliminate unconscious bias and be a workplace that reflects the community we serve. Hiring managers only have access to necessary information at interview stage. If you require additional support to complete your online application, please email nged.recruitment@nationalgrid.co.ukRecruitment correspondence is usually sent by email, please check your email account including spam/junk folders regularly after the closing date.We reserve the right to close the vacancy early should sufficient numbers of suitable applications be received, so it would be best to apply as soon as you can.
