Conference Support Officer

Job Type:
Permanent
Job Sector:
Customer Service
Region:
West Midlands
Location:
Coventry Broadgate House Coventry
Salary:
£25,183 to £28,624 per annum
Salary Description:
£25183 - £28624
Posted:
26/02/2025
Recruiter:
Coventry City Council
Job Ref:
coventrycc/TP/15662/10753

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice. We're seeking individuals who are enthusiastic, flexible, and eager to develop their skills.  

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children’s Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children! 
Our ValuesIn line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:


Open and fair: We are fair, open, and transparent.
Nurture and develop: We help and encourage everyone to be their best and do their best.
Engage and empower: We talk and listen to others, working together as one.
Create and innovate: We embrace new ways of working to continuously improve.
Own and be accountable: We work together to deliver the best services for our residents.
Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?Conference Support Officer - Grade 4 – 29.50 hours Monday - ThursdayWhy Join us…Come and join us at an exciting time and be part of the Professional Support Service’s journey a service area integral to working with colleagues at all levels across Children’s Services, to contribute to positive outcomes for some of the most vulnerable Children and Families across the City.  We are a team that works with colleagues and professional agencies to support Child Protection Conferences within Children’s Services and contribute to positive outcomes for some of the most vulnerable Children and Families across the City.  This role will be based within the Professional Support Service Quality Assurance Team and will support a range of complex meetings such as Child Protection Conferences and Adults Safeguarding meetings, ensuring a smooth and efficient process in preparation for, during and after the meetings, producing comprehensive electronic outcomes and minutes from said conferences in accordance with the Legislative requirements and ensuring a positive and professional experience for children and families.  You will work closely with the Conference Meeting Chair to complete any required after-conference work, such as distributing outcomes and recording those on the in-house case management system.  You will be required to support service improvement and Ofsted priorities across Children’s Services and continue to work towards our over-arching goal, making a difference in improving the lives of Children, Families and Young People.  Your role will be to work as part of a team and independently, your duties will include supporting the Child Protection Chair and partner agencies during Child Protection Conferences, supporting Adult Safeguarding Meetings, Position of Trust meeting and any other meetings that are within the safeguarding arena, team managers on a day-to-day basis.Please contact pat.lal@coventry.gov.uk for an informal discussion about the role. PREVIOUS APPLICANTS NEED NOT APPLY  This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).  Who are we looking for?We are looking for someone who:Is a self-starterIs a team-playerIs a good communicatorAble to use own initiativeHas strong organisational and time management skillsThrives in a busy and diverse environmentAble to problem solveHas excellent listening skills, great attention to detail along with excellent written and verbal communication skillsAble to use their own initiative Has minute taking skillsIn return you will be offered:A welcoming and supportive working environmentAccess to a range of career development and training opportunitiesA flexible family friendly working culture Testimonials ‘There is a good working relationship and team spirit. You are part of the decision in improving families and children’s lives within Coventry’ ‘You get job satisfaction and are instrumental in the outcomes of families and children ‘You are reducing the risk to children who are likely to be at harm’ You will need to be able to prioritise and have good listening and communication skills. You will need to be able to work under pressure to tight deadlines and work as part of a team. As part of this role there is a requirement to adhere to confidentiality and have a high resilience to sensitive information. If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:Members of the Armed Forces and veteransAre currently in care or have previously been in careIf you consider yourself to be disabled or if you have a long-term health conditionFor full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.Interview date(s): tbcAbout CoventryCoventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Contact Details:
Coventry City Council
Tel: 8085834333
Contact: Resourcing Team (LS)
Email:

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