An exciting opportunity has arisen to join our Procurement team as a Procurement Operations Coordinator! If you thrive in a fast-paced environment and are eager to make a significant impact, this role is perfect for you.In this role, you will be at the heart of our operations, working with and supporting stakeholders across the entire company. Your responsibilities will include maintaining our cases through ServiceNow and managing our shared inbox. Additionally, you will have the opportunity to contribute to the broader strategic initiatives of our Procurement team, playing a crucial role in various business projects.The base will be hybrid, and for 90% of the time you can be working from home, with only occasional travel required to our head office in Runcorn. Alternatively you would be welcome to base yourself in several of our offices. We are flexible with start and finish hours as we understand people have additional requirements, the core hours to fit the 37.5 hours in to are 7.30am until 6pm across Monday to Friday. This is a full-time role working 37.5 hours per week.Package DescriptionAs a Procurement Operations Co-Ordinator, you’ll be part of our valued team at HCRG Care Group working in the Procurement department. You will feel valued as a Procurement Operations Co-Ordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: £25,200 with group pensionPrivate medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support – at locations across the countryFree tea, coffee and milk at your base location in RuncornMembership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to youAccess to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest ratesOnline and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counsellingAccess to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning EnterpriseAn open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality CommissionMain ResponsibilitiesNew supplier set ups - Completing due diligence checks, approvals, bank details and encouraging use of established vendorsGeneral maintenance of supplier recordsVerifying and updating bank details for supplier records and manual paymentsNHS Supply Chain – Setting up new accounts, maintaining current ones Proactis/Supplier Queries for end users – Receipting, cancelling/raising POs, finding a supplier, obtaining quotesReceipting on behalf of Finance to reduce penalty fees or accounts on holdRedirecting and expediting emails to the correct department.Supplier price updates, HCRG name changes, couriers, expeditingSupporting with Account Forms for servicesDelivery queries & supporting with mis-deliveries to Head OfficeGeneral support for the whole Procurement Team and bringing matters to their attention where requiredThe Ideal CandidateEssentialCustomer focused, friendly attitude. End users and stakeholders around the business are ‘customers’. Good service leads to good relationships. Good relationships lead to opportunities to influence business spend on a large scale. An excellent email and telephone manner is essential.Attention to detailAbility to work alone or as part of a teamWillingness to branch out and go the extra mile to support the whole HCRG Care Group teamAbility to use initiative to solve problemsGood system skills and memory. Multi-tasking is prevalent in this role, and being able to recall how core systems and processes are done is an essential aspect of the job.DesirablePrevious or current use of Service Now as a case user. Ability to use Microsoft products to an intermediate level would be advantageousProcurement experience is desirable but certainly not a necessityPlease see the attached job description for a full list of job specifications.About The CompanyWe change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
