Are You Passionate About Supporting Students? Can You Provide Exceptional Customer Service? We are currently looking for a College Services Officer to join our busy team in the heart of the University of Portsmouth!
As a College Services Officer, you will play a vital role in the student journey, ensuring that each student receives unparalleled support across all aspects of their experience, from academics to wellbeing. You will be responsible for organising engaging events, maintaining student records, and fostering a welcoming environment. Your proactive approach will help to ensure that students feel comfortable and supported as they transition to the University of Portsmouth, while your cross-functional teamwork will aid in achieving a collaborative atmosphere.
Hours of Work: Full-time, Monday to Friday from 8.30am to 5.00pm, with some additional commitments for extracurricular activities.
College Services Officer Requirements:
* University level qualifications or related sector qualifications/training.
* Experience in customer services, particularly within educational settings.
* Familiarity with Immigration Rules and Student Visa regulations.
* Proven ability to work in a multicultural and international environment.
* Excellent communication skills with a knack for building rapport across diverse backgrounds.
College Services Officer Benefits:
* Salary of �23,750 with annual performance-based increments.
* 36 days annual leave inclusive of eight Bank Holidays
* Employee Assistance Programme
* Competitive pension scheme
* Life assurance and income protection
* Technology scheme
* Cycle to work scheme
* Eyecare scheme
Meet the Organisation: Who We Are and What We Do
At International College Portsmouth (ICP), a proud part of the Navitas Group, we specialise in preparing students from around the globe for successful degree studies at the University of Portsmouth. With a vibrant team and a commitment to excellence, we support over 100 different nationalities in a friendly, student-centred environment, ensuring they have every opportunity for success as they pursue their educational milestones.
If you think you are suitable for this College Services Officer role, please apply now! Join us in creating unforgettable experiences for our students and making their dreams a reality!
Closing Date: 08:30 GMT on Monday, 24th February 2025.
Interview Date: 26th February 2025.