Sodexo Live! is looking for a driven, experienced, and strategic General Manager to lead our operations at Preston North End Stadium. This is a high-profile role requiring exceptional leadership, financial acumen, and a passion for delivering outstanding hospitality and event experiences.At Sodexo Live! we create unforgettable moments. From matchday hospitality to conference and banqueting events, we set the standard for excellence. As General Manager, you’ll play a pivotal role in shaping the success of our stadium operations, ensuring seamless service, strong financial performance, and an engaged team culture.This is an exciting opportunity for someone with relevant experience to join the renowned Preston North End Stadium where you'll lead with passion and be part of a dynamic, world-class team! Your experience will align with the core responsibilities of this role, including managing large teams, driving business growth, ensuring compliance, and enhancing service quality. You will be comfortable working in a dynamic, fast-paced environment at this leading sports venue.If you are an experienced General Manager looking to take your career to the next level in stadium hospitality and events, we would love to hear from you.Main ResponsibilitiesWhat you’ll do:Lead match day, retail, hospitality, and conference & banqueting operations, ensuring the highest standards of service and delivery.Drive profitability and financial performance, managing budgets, P&Ls, and cost efficiencies.Build and maintain strong client relationships, ensuring all contractual obligations and SLAs are met.Motivate, develop, and inspire a high-performing team, fostering a culture of excellence and engagement.Implement innovative revenue-driving strategies, optimising sales across all operational departments.Oversee health & safety, compliance, and operational audits, ensuring the highest standards are met.Manage labour control, stock management, and supply chain efficiencies in line with company policies.For a full list of responsibilities please review the attached job descriptionWhat you bring:Essential:High standard of literacy and numeracyExperience in leading a C&E operations teamExpertly manage day to day challenging client relationshipsWell-developed verbal, non-verbal, presentation and communication skillsExtensive experience in delivering public retailExperience of delivering high quality hospitality operationsProven experience in managing P&L accounts and driving profitabilityOperational knowledge, skills and experience in managing multi service operationsManagement of large and diverse teamsManage multiple workloads and shifting prioritiesDeliver excellence in operational service standards and customer satisfactionDemonstrate resilience when faced with conflicting business challengesAbility to interpret and utilise varied financial and commercial informationExcellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levelsAchieve set, standards and operate to performance criteria; for example health and safety, hygieneSIA personal licence holderStadia and Event management experienceSelf-motivated and able to work on own initiative DesirableIOSH managing safely qualificationCIEH Level 3 qualificationWhat we offerYou will be rewarded with a salary of up to £45,000pa and access to a range of benefits, including a great performance-related bonus, employer pension contribution, and life assurance – 1 x annual salary.A flexible and dynamic work environment, fostering work-life balance.Competitive compensation, recognizing your valuable contributions.Access to ongoing training and development programs, empowering you to grow professionally.Countless opportunities to grow within the company, supporting your career progression.We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!Ready to be part of something greater? Apply today!We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
**Keywords**
general manager, Stadium Operations, Hospitality Management, Event Leadership, P&L Responsibility, Client Relationship Management, Retail & Catering, Team Leadership & Development, Financial & Budget Control
