Job DescriptionService Manager£30,000 Annually - £2000 Joining Bonus!Accelerated career paths with no experience requiredRecognised qualifications with paid trainingInclusive culture with progressive wellbeing supportWage stream app - real-time access to earned wages.Jameson’s Care, part of National Care Group, are recruiting for an experienced Service Manager to support our service in Colchester. Jameson’s is a 7 bed Residential Service were we support adults with Challenging behaviour, Learning Disabilities and Mental Health to fulfil their potential, develop new skills and live as independently as possible.The Service Manager RoleThe Service Manager’s role is essential to the wellbeing and safety of the people we support and to the development of the team of people employed to support them.You will lead by example and demonstrate safe, effective working practices along with taking an active part in mentoring and developing individuals and staff teams in line with all relevant and current industry legislation and best practice. Responsibilities include:Devise, implement and review support plans with individuals focusing on safe and achievable outcomes and goals ensuring the service users wishes are reflected in theseAssess and develop outcome focused risk management plansPerform audits of support plans, health action plans, risk assessments and management plans, financial management systems where a team leader/care manager is responsible for the upkeep of these documentsEffectively manage your own diary in order to give full support to our servicesBe a point of contact for all service users, their families and staff within your networkBe involved and contribute to management meetings, daily office functions and represent the company, when needed, in the public/professional domainPlanning and organising meetings and communicating on day-to-day issues with your managerEnsuring information held by the company about individual service users is kept securely and updated regularly in line with the Data Protection Act 1998Support staff to work within boundaries of their role and capabilitiesBe involved in fact finding and information gathering where complaints or concerns have been raisedPlan and deliver staff appraisals and supervisions with other HR related tasks and where necessary, be part of the disciplinary processCarry out relevant risk assessments in regard to health and safety in the work place, specifically lone working practicesBe actively involved in mentoring or training staff either in a structured session or whilst working alongside themEnsure and monitor that support staff follow policies, procedures and guidance from the Employee handbookFully comply with the requirements set out by the Health and Social Care Act 2014, Health and Safety at Work Act 1974, GSCC, Health and Social Care Regulations 2010, Safeguarding Policies and CQC standardsUnderstand and adhere to the policies as set out in the Mental Health Act 2013 Ideal CandidateSupporting Adults with Learning disabilities and/or mental health conditionsA minimum of a Level 3 in Health and Social CareExperience of managing a team including rotas, appraisals and disciplinariesAble to motivate and encourage a team National Care Group are committed to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your experience doesn’t align perfectly with the job description, we encourage you to apply.Apply today or email me @ jason.kenyon@nationalcaregroup.com for more information.
