Be responsible for the accurate processing of Child Health records for pre-school and school age children, including safeguarding and LAC in relation to movements in and out of the area, to the responsible authorities, as and when required. Where necessary use system electronic transfers to other CSC child health users confirming actions by email to the receiving child health departments. Administer all child records within the department in accordance with security and confidentiality and records management policies.
Be responsible for processing CIS email for birth data uploads into the Child Health system supporting the receipt, processing and database input of electronic birth notifications and NHS number issued from the Summary care Record service, requesting when necessary, any missing NHS numbers from the website. Notify all births occurring within the Locality’s hospitals to the relevant Registrar of Births and Deaths within the legal requirements and written procedures. Liaise with health professionals and clinic staff to obtain any missing information and ensure that the documentation is directed to the correct clinic site, meeting health visitor deadlines. Redirect birth notifications accurately to surrounding child health departments, confirming receipt by telephone.
Contribute to the review, update and documentation of Child Health Records and child health processes and procedures annually and in the event of service re-design.
Perform routine validation of Child Health records monitoring data quality and report issues to the Child Health Team leader as appropriate.
Assist the Child Health Team Leader in the validation and management of duplicate records, records with missing or erroneous demographic details and the identification of missing or non-valid NHS numbers using the NHS Summary care Record service or equivalent.
Undertake routine checks on standard data sets recorded by users of the NHS Child Health system to support the quality assurance and management of electronic records, liaising with the responsible system user as necessary to notify them of identified data quality issues and to effect changes / amendments at source.
Responsible for opening, distribution, and prioritising of the Child Health Information Department mail on a daily basis.
Package DescriptionAs an Administrator, you’ll be part of our valued team at our Child Health Information Services (CHIS) Team in Preston.
You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:
Salary of £23,100 with group pension
Free tea and coffee at your base location
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission
Main ResponsibilitiesBe responsible for the accurate processing of Child Health records for pre-school and school age children, including safeguarding and LAC in relation to movements in and out of the area, to the responsible authorities, as and when required. Where necessary use system electronic transfers to other CSC child health users confirming actions by email to the receiving child health departments. Administer all child records within the department in accordance with security and confidentiality and records management policies.
Be responsible for processing CIS email for birth data uploads into the Child Health system supporting the receipt, processing and database input of electronic birth notifications and NHS number issued from the Summary care Record service, requesting when necessary, any missing NHS numbers from the website. Notify all births occurring within the Locality’s hospitals to the relevant Registrar of Births and Deaths within the legal requirements and written procedures. Liaise with health professionals and clinic staff to obtain any missing information and ensure that the documentation is directed to the correct clinic site, meeting health visitor deadlines. Redirect birth notifications accurately to surrounding child health departments, confirming receipt by telephone.
Contribute to the review, update and documentation of Child Health Records and child health processes and procedures annually and in the event of service re-design.
Perform routine validation of Child Health records monitoring data quality and report issues to the Child Health Team leader as appropriate.
Assist the Child Health Team Leader in the validation and management of duplicate records, records with missing or erroneous demographic details and the identification of missing or non-valid NHS numbers using the NHS Summary care Record service or equivalent.
Undertake routine checks on standard data sets recorded by users of the NHS Child Health system to support the quality assurance and management of electronic records, liaising with the responsible system user as necessary to notify them of identified data quality issues and to effect changes / amendments at source.
Responsible for opening, distribution, and prioritising of the Child Health Information Department mail on a daily basis.
The Ideal CandidateEssential
Must be computer literate to ECDL level or equivalent.
Must have experience using Microsoft office packages.
Must be able to work as part of a team.
Must be able to work using own initiative.
Must be able and willing to learn about Child Health services.
Must be able to demonstrate an understanding of the need for confidentiality in all aspects of the work of the department.
Must be able to demonstrate an understanding of equal opportunities.
Must be willing to undertake DBS (Disclosure & Barring Service) clearance.
Must be legally entitled to work in the UK.
Desirable
• Previous experience working in or with the NHS.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
