As a retail sales advisor you will be fun, engaging and have a 'can do' attitude. You will be able to influence through your passion and think on your feet. You'll be able to coach, train and develop those around you. Ensuring that Customers are at the heart of every decision we make and have a great experience with Sofology.
Sofology benefits
A great basic salary & a very generous team bonus
Professional Qualifications Learning & Development
Next generation programme 30% discount across the group & 15% for friends & family
High street Discounts with 100’s of great brands
Contributory Healthcare Pension
Your Lawyer
Employee Assistance Programme for all colleagues & your household
Enhanced Maternity & Paternity Pay
Discuss flexible working & part time opportunities
Company Apple Ipad
A day in the life of...
You’ll be guiding our customers to their dream Sofa
Showing designs & styles available for recommendations if your customer is a little unsure of what they are looking for
Always offering the best customer experience & creating a fun environment where everyone feels at home
Putting together wish lists for your customers if they’re not ready to buy the same day, keeping in touch to offer expert advice to help find that perfect choice
General housekeeping, cleaning and furniture moves may be required
Completing customer orders via an Apple Ipad & completing finance applications
In an ideal world...
At Sofology, we love to listen, we can sit and chat to our customers for hours, asking the right questions to gather all of the information we need to find our customers their dream sofa
We’re great at creating the perfect vision of what that dream sofa will look like in our customers home - We bring it to life & we create excitement
We are caring & fun and can adapt to our customers to put them at ease, not every customer is the same - Neither are our Sofology colleagues
It’s tough choosing a sofa when there’s so much choice, as we’re product experts, we can offer all of the features & benefits to help our customers finalise their decision
You don’t need to have sales experience, it’s all about personality & capability. There’s a lot we’re good at at Sofology. That means coaching you too!
A little about SofologyAt Sofology, sofas are SO our thing - but so are our people! In fact, people are our greatest asset and that’s why we are completely committed to our ED&I strategy, So For All. We are working passionately with all of our colleagues across the business to learn, understand and be completely enthralled into continuing to make Sofology an equal, diverse and inclusive place to work.
It’s important to us to make sure that we don’t just look for new talent to ‘fit in’ with our culture, but instead, we look for incredible talented colleagues to ‘add’ to our wonderful culture.
