About Barhale
Who are Barhale?
Barhale is a business founded on family values having been established by our Chairman, Dennis Curran in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors including:
Water
Transport
Built environment
Energy
We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985.
Our direct delivery model is at the core of everything we do as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide.
We possess a range of specialist skills to support our civil engineering and infrastructure activities including:
Tunnelling
MEICA
Temporary and permanent design
Steel-fabrication
Signs (design and fabrication)
Health & safety equipment and products including PPE
Company Website:
https://www.barhale.co.uk/
Company Showcase Video:
https://www.youtube.com/watch?v=XFqsoclCUZA
Why join Barhale?
As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies.
Job security, long-term secured work through various frameworks and large infrastructure schemes
Broad range of civil engineering and mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients
Strong career progression as demonstrated by our track record in promoting from within as we believe this is a key driver to our success
IT Support Administrator
The Role
This role is an opportunity for someone with a genuine passion for IT to join a team of engineers. It is a wide and varied role where you will be able to experience many aspects of IT support in a business environment. We believe in learning by doing, Therefore we encourage you to take on more technical responsibility in order to expand your knowledge and skills. You will work closely with our head office teams, as well as those located in other regions.
Key Responsibilities
Ensure customer requests communicated via email or phone are logged within SLA’s
Resolve issues if able or escalate to IT Service Desk Analyst.
Take delivery and check orders.
Ensure all items of IT equipment are added to the asset database.
Prepare equipment for dispatch (Windows laptops, Android devices, printers etc.)
Arrange dispatch/collection of IT equipment to end-users.
Arrange for disposal of obsolete IT equipment.
Run reports to track assets and monitor SLA’s.
Set up and manage User accounts within Active Directory / Office 365.
Maintain stock levels of IT equipment, order replacement items as required.
Create and maintain departmental documentation.
Key Measures and Targets
Accuracy of asset register
Stock levels
Customer satisfaction
Key Relationships
IT Team
End Users
About you
Essential
Desirable
· An Interest in IT/Technology with a desire to learn new skills
· High attention to detail
· Previous experience in a customer facing role
· Good knowledge of Microsoft office suite
Caring and investing in you
Our values have been embedded at Barhale for over 40 years and they are our guiding principle regarding how we care and invest in people. Our values are our commitment to being a people-centric company.
As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.
From the moment you join us, your wellbeing and career aspirations will be supported by;
Competitive salary
Company Pension
Life Assurance
Private Medical
25 days annual leave in addition to 8 public bank holidays and loyalty days
8 hours volunteering
Employee Assistance Programme to support your mental, physiological and financial wellbeing
Flexible benefits via salary sacrifice
Company car/green car scheme/car allowance/Van (dependent on position)
Leadership & management training and coaching
Regular line management engagement and appraisal to support your career progression
Development supported by internal and externally delivered training
Flexible working arrangements
Annual salary review
Continuous service awards
