About The RoleWorking with the Business Development Manager (BDM), your main responsibility is to increase company revenue and profitability in line with agreed KPI’s and business plans. Your area of focus will be to support the Test Measurement and Inspection (TMI) BDMs with increasing customer contact, engagement and satisfaction.Key ResponsibilitiesGenerate spend from dormant and new business accounts through telephone and email communicationBe proactive and confident in generating business from cold leadsTake a proactive approach to growing existing customers via focused projectsManage all new customers to ensure a consistent customer journey and “on-boarding”Deliver high level of customer care in line with customer SLA’sEnsure the CRM system is kept up to date with activity at all times and data is transferred from the Business Operations systemAdminister the Sales enquiry and ordering processCoordinate customers’ product calibration processBuild and maintain positive, professional relationships throughout different levels of the companyWork closely with the Marketing Team and support all TMI campaigns and Marketing activityPromote change positively and assist in embedding new conceptsWhat We’re Looking ForHighly organisedPossess and excellent telephone mannerAbility to work accurately, at paceExcellent communications skillsPositive ‘can do’ attitudeHighly driven and motivatedExcellent relationship builderIntermediate IT skills, including the ability to analyse dataConscientious Team PlayerWhat We Can Offer You25 days annual leave + bank holidaysCompany PensionLife Assurance cover40 hour working week Monday - fridaySave As You Earn SchemeCycle to work schemeFree Tool HireTraining & Development OpportunitiesRegular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)A Little Bit About UsESS (Equipment, Safety, and Services) is a leading specialist company in the UK, providing safety, survey, communications, and test & measurement equipment. With over 25 years of experience, we offer a comprehensive range of equipment, support services, and training solutions.As a potential employer, joining ESS means becoming part of a dynamic team in an exciting and rewarding work environment. We have established ourselves as a leader in the industry, delivering efficient solutions, exceptional customer support, and cutting-edge equipment.At ESS, we value employee growth and foster collaboration. We offer opportunities for personal and professional development, recognising and celebrating the skills and dedication of our team members.Experience a fulfilling career with ESS, where your contributions will make a meaningful impact. Join us today and be part of our mission to deliver outstanding equipment solutions and support services.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
