Private Ambulance Crew Scheduled Days Location: Andover 40 hours per week (plus 1 hour unpaid lunch) We are the Pure Group, and for all those fantastic professionals out there, looking for a new direction and new career, this is the moment to join our “well-respected” Private Ambulance Crew - who are truly valued, and integral to supporting us to maintain our quality standards, our reputation and our 5* customer service. Who Are We? The Pure Group was formed with the primary focus to disrupt the market and has successfully grown into a very successful collective of companies, specialising in end of life and later life planning including funeral plans, insurance products and Cremation services. We are fast moving, high growth, entrepreneurial, direct to consumer, and regulated by the FCA. Our locations include Hampshire, Midlands and Scotland, with a continued expansion programme. We are the market leader, and our brand awareness is phenomenal, being the best known brand in a growing sector. We have more 5* reviews on Trustpilot than any of our competitors, with focussed ambition for continued growth, whilst maximising our competition edge. We have strong Pure Values and take pride in caring deeply about our customers and their loved ones. We take accountability, and we never settle for second best - working at Pure means being part of a growing, exciting Group, that makes a real difference to the people we serve. What does our successful Private Ambulance Crew look like? Highly motivated & detail-oriented, They need to have a blend of skills - high attention to detail and accuracy, verbal and written communication skills, with the ability to solve problems while out on the road. Work with Flexibility as part of a team, delivering excellent Customer Service. A positive team player, empathetic and supportive towards others, and able to work autonomously. Has a deep understanding of what quality means, and is passionate about ensuring high standards, by upholding our Pure quality framework. Be able to work under tight deadlines and pressure. The Role A Private Ambulance Crew Scheduled days employee, is responsible for collecting the deceased from their place of death or containment and bring them into the Company’s care in a manner which affords the deceased both respect and dignity, in line with the company’s process and procedures and prevailing best practice. Appearance – Be smart and well presented in the provided uniform at all times, ensuring that your vehicle is presented in a similar manner. Key Responsibilities Being available and present as directed by the At Need manager or their delegated authority. Being aware of legal requirements at the point death and the Company’s procedures and processes which would be applicable and communicating any variance to the duty phone if you believe the tasks allocated are non-compliant. Removing Deceased as instructed from Hospitals, Hospices, Nursing Homes and Private Homes. Ensuring the verification of the deceased’s identity before conducting the removal. Ensuring the removal is conducted with the utmost respect and dignity for the deceased and other present, ensuring that the correct equipment is used for the task. Transporting or the deceased as instructed to Doctors, crematoria or other locations as tasked. Keeping detailed records of progress of each task and / or stages via the QR codes and recording activity using the Body Tracking Application. Feeding back to management immediately any observations around changing of hospital timings, access, unordinary requests and 3rd party practices which are likely to cause the company inefficiency or damage. Booking deceased into the mortuary. Removing jewellery, medical devices, materials unsuitable for cremation; verifying both visually and via metal detector. Encoffining the Deceased and identifying as applicable. Returning ashes as tasked Being compliant in all tasks with the Company’s processes and procedures. Keep your allocated vehicle presentable at all times and ensure that faults are reported, and routine maintenance is booked as necessary. Ensure that your vehicle is roadworthy before commencing your journey. Ensure that your vehicle is properly equipped for your tasks, and any likely additional tasks that may be allocated post commencement of your duties, before commencement of your journey and that you are knowledgeable about the operation of all equipment before using it. Drive within the law and be courteous to other road users to reflect the Company in a positive way. Undertake any other reasonable task as may be directed by management. Ensure that you work within your capability and that you consider your own health and safety and that of those around you before executing your tasks. Adhere to the current company policy regarding data protection. Our Benefits Generous 30 days holiday plus bank holidays Bupa Health Cash Plan Life Assurance Company Pension, or option for SMART Pension. Family friendly occupational benefits Employee Assistance Programme, including access 24/7 Comprehensive Induction Learning and Development Academy Discounted Gym membership Cycle to work scheme. Friendly and supportive, modern working environments, with free on-site parking! If you are wanting to join a Group, that is fast moving, makes things happen, and has the means to invest in its future and its people - and truly respects what you do, then this could be just the job you are looking for… Equal Opportunities: The Pure Group strives to be an equal opportunity employer, and actively encourages applications from all backgrounds no matter your age, gender, gender identity, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and believe it enriches our work, drives innovation, and fosters a supportive and caring environment. We encourage you to let us know if you would like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. If you would like to be part of The Pure Family, where your hard work and commitment will be truly valued, and you enjoy working with friendly, supportive, and welcoming people, then we would love to hear from you. Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosed. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
