Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!The Senior Dynamics Analyst will play a key role in the support, development, and implementation of the Dynamics CE modules across Speedy. This will include enhancing current systems, defining and prioritizing high-value projects and managing the project to completion by partnering with IT and Business Areas, manage and support new and existing applications.The principal objectives & responsibilities of the role are:Involvement in all aspects of system configuration/administration, development, and improvement; including leading testing, implementation and deployment.Identify and propose application system changes, process improvements, enhancements, and developments in line with business needs to drive efficiencies and adoption.Define and manage best practice methodologies for application developments and solution management across all CE environmentsResponsible for change management for Dynamics CE environments, including patch installation, software deployment, security changes and data alterations to ensure that the effect of a change on the business as a whole is minimised.Responsible for creating and maintaining system documentation and records where needed.Work with and lead our Software Partners (Annata and Microsoft) and the Application Support Analysts to maintaining auditable records for license consumption and user permissions and security roles.Provide 2nd/3rd line application support and fault resolutionWork with the Integration and Data Warehouse Teams to drive business operational efficiencies through CE and other strategic solutions including Dynamics D365FO and e-commerce offerings.Engagement with the business for process and system improvementsEnsure all policies and procedures are adhered to ensuring controls are effectiveSupport the team with knowledge of current systemsSupporting your business unit/team to deliver our ESG Strategy – Decade to Deliver.You will be able to work with the team and challenge them on how they use their capability to ensure all software development processes and procedures are "best in class".The ideal candidate will have previous experience of working in a large, complex organisation with a range of enterprise applications.Core CapabilitiesCustomer Service FocusResults DrivenAttention to detailJudgement and Decision-MakingForward Thinking and pro-activeAbility to analyse and think logicallySeeks to deploy consistent methodologies and techniquesQualifications & ExperienceDynamics CE/CRM all modulesSalesCustomer ServiceStrong experience with configuration and customisation of CEWorking knowledge of Power Platform and DataverseGood Business Analysis skills (requirements gathering, process mapping, testing) Appreciation of service excellenceAbility to work effectively under pressureDemonstrated ability to effectively manage and participate in multiple, concurrent projects.Experience in managing projects through to completion.Self-starter with the initiative to identify and act upon opportunities without direction.What we offer:Monthly cash car allowance or company carDiscretionary bonus schemeHealth CoverLife assurancePension Scheme26 days holiday (plus bank holidays)Free onsite parkingCanteen facilities95% discount across the Speedy brand.My Staff Shop: discounts and offers for shopping etc. across many suppliers.Green Commute Initiative: Work scheme for cyclingVita – Employee Assistance Program (EAP): Offers free andconfidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management.Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
