Senior Client Service Lead, Government and Public Sector

Job Type:
Permanent
Job Sector:
IT
Region:
International
Location:
Hong Kong
Salary:
£126,653.80 to £126,653.80 per annum
Posted:
15/12/2024
Recruiter:
Claremont Consulting Ltd
Job Ref:
22683

Our client is a leading regional information, communications and technology (ICT) service provider with strong presence in Asia Pacific. They deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. They are now geared to prepare the region for the next wave of transformation and expanding rapidly in the region. ?

The Role:
Report to the CEO of the Company, as a senior executive responsible for originating and building executive relationship and pursuing strategic deals in Government/Public sector in Hong Kong.

Responsibilities:

* Develop 3 years portfolio and account growth strategy for Government Sector, towards driving annual revenue from both existing and new accounts with high delivered margin
* Assist to rebuild the Government account team by helping to identify, approach and persuade suitable candidates
* Work with the account team in shaping and organizing the required effort to support relationship development and opportunity pursuits.
* Integrate closely with HQ Strategic Business Group and capability groups (e.g. Client Service Units, Apps LOBS, Infra LOBS, Advanced Technologies etc) and other 3rd parties (e.g. HW/SW vendors, SI vendors etc) to bring in new ideas and solutions to address client business needs.
* Promote and build Company brand in Public Sector via external market development events.
* Act as a strategic partner to clients and be responsible for achieving high client satisfaction score through a deep understanding of business needs via close client engagement and interaction
* Responsible for developing a point of view or thought leadership once a year to strengthen the Company brand position in the marketplace
* Develop local Government and Education specific campaigns
* Identify and explore potential Government opportunities in Hong Kong
* Leverage on consulting skills and expertise in technology and unique knowledge to create and generate values to clients which will create and lead to strategic opportunity.
* Leverage on consulting skills to manage and align different client stakeholders, who often have different set of concerns, to lead to a concrete sales origination
* Together with the delivery leadership, oversee the successful delivery of sold projects and satisfaction of clients
* Managing and collaborating with different Line of Businesses to sell and deliver differentiated services to clients

Requirements:

* Degree holder in Engineering, Computer Science or a related discipline.
* 20 years or more in IT or ICT Consulting industry with 8 years or more experience focusing on Public Sector
* Understand and ability to apply social styles technique to manage stakeholders
* Key account/client domain knowledge
* Excellent communications and able to work well with executive level and management staff.

Contact Details:
Claremont Consulting Ltd
Tel: 020 7347 5040
Fax: 020 7347 5041
Contact: HK Office
Email:

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