In a Nutshell
Working as part of the wider Housekeeping team, the Room Attendant will be responsible for maintaining the cleanliness and presentation of the hotel bedrooms.
Package DescriptionAnd now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
Competitive salary, benefits and we pay above the Real Living Wage.
29 days holiday (increasing with length of service)
We operate a discretionary service charge system.
50% Discount on food and beverage across all Exclusive properties
Really big discounts of room nights across all Exclusive properties
PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
Meals on duty provided for free
Recognition and rewards scheme
Access to our learning platform including great training and development programs.
Free gym access + where available dedicated classes.
B Corp accredited and commitment to improving our People, Product and Planet.
Free downloads to newspapers, magazines and books
Cycle to work scheme
Main ResponsibilitiesLots to do but lots of fun
The Room Attendant will be responsible for…
Maintaining luxury standards of cleanliness and service at all times
Greeting guests when met in the course of the role
Servicing guest bedrooms to our luxury standards
Constant communication with the Housekeeping Supervisors
Reporting any maintenance work to be carried out in bedroom
Appropriately dealing with guest property if left behind in guest rooms
Comply with all Health and Safety requirements of the role
Working with cleaning chemicals in line with COSHH guidelines
The Ideal CandidateAre you right for us?
Our successful Room Attendant will have;
An keen eye for detail
The ability to work, understand and adhere to luxury standards
The ability to work alone and as part of a team
Good communication skills and a high level of spoken English
Exceptional organisational skills
Physical fitness
About The CompanyAre we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
