The Advanced Administrator role in the Community Stroke Rehabilitation Team (CSRT) is varied and busy. It would suit an individual who has previous administrative experience, who can prioritise and organise a busy workload, use their own initiative, communicate across all levels and has exceptional attention to detail. Evidence of a good general education is essential, together with good communication skills and good organisation ability. Must be IT literate, knowledge of Microsoft packages and working within the NHS will be an advantage. The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with a patient focus.CSRT operates 7 days per week however our Admin Team are only required Monday – Friday, 8:30 – 16:30. There is no requirement to work evenings or weekends.The successful candidate will be required to work Monday – Wednesday, 8:30 – 16:30.Please note due to the festive period the interviews will be held on the 06/01/2025.Please contact Leone´ Kingerlee (leone.kingerlee@nhs.net) should you have any questions.CSRT Advanced Administrators provide office administrative support to the clinical teams, undertaking tasks which include: Point of contact for patients and professionals (telephone and face to face)Dealing with sensitive or contentious queriesLiaising with other professionals within the Acute and community teams to help facilitate hospital dischargesManaging information using various IT and patient information systemsProcessing incoming and onward referralsManaging waiting listsBooking and planning patient appointmentsManaging staff rota’s and diariesSending correspondenceSupervising the office facility and Administrators ensuring escalation of performance complaints within the team to the Administration Services Coordinator and signposting of complaints from the publicProvide signposting advice to guide colleagues, service users and other stakeholders, including times when there may be barriers to understanding, or where the communication could be conceived as complexTraining and mentoring new team membersProducing basic reports Stock management and procurementPlanning internal/external meetings and taking action notes/minutesOther general office duties Please Review the Job Description and Person Specification Attached for full Requirements of the Role.Adverts will close early where the maximum numbers applicants is reached.Working for Leeds community Healthcare NHS TrustWho are we?Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.We have a strong culture based on deeply held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.Perks of the jobOur benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.Right to WorkThis role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
