Operations Director (Facilities) - NationalCompetitive Salary + Company Car / AllowanceBenefits include: CRISP pension, Bupa Healthcare and Non-Contractual bonus scheme.This role will require National travel.We are looking to recruit a talented and experienced Operations Director in Facilities Management who will join us in inspiring our clients, end-consumers and their own operations team to do great things at work. Integrated facilities management services with a purpose.We’re here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our ‘people and planet first’ approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters. Key Responsibilities include but not limited to:To provide strategic leadership across the contracts, lead in the delivery of significant profitable growth through new and existing client contracts and relationshipsClient development and retention through pro-actively building long lasting client relationshipsDrive operational excellence, ensuring the contracts are operating within contractual terms.Ensure the contracts perform to budget and achieve their unit business plan and financial performanceOwn, define, maintain and manage account development plansTrack and monitor performance metrics and indicators for the contracts; identifying and implementing improvements where necessaryOversee Sub-Contractor adherence to client and company policySupport the sales team to develop financially sound bids and proposals through to sign off on contracts.About You: EssentialA minimum of 5 years experience at a senior account management level within the FM industryExpert knowledge of Soft Services Facilities Management Experience of managing complex and multiple stakeholder relationshipDemonstrable financial acumenHave a proven track record of client / customer satisfactionTrack record of growing sales and retaining businessDriving LicenseSIA non-frontline licence holder (or able to qualify)IOSH and/ or NEBOSH Accredited (working towards) IdealKnowledge of Hard ServicesKnowledge of CateringAbout Us:We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Financial wellbeing programme and preferred rates on salary finance productsAviva Digicare – Free annual healthcare check Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family. Pension scheme and Life Assurance Employee Assistance Programme Holiday purchase scheme Sharebuy Scheme Recognition awards including Be a Star peer recognition and Long Service AwardsEmployee networks created and led by employees for employees Exclusive Benefits & Wellbeing site (Perks at Work) Entertainment, Health &Wellbeing and Travel discountsShopping discounts – Save up to 15%at high street and online stores by purchasing Shopping CardsVodaphone discounts On-going training & development and career pathwaysYour workplace, but better. Whether you’re a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus – to deliver great service and a seamless experience for our clients. In return, we’ll support, coach and guide you as an individual so you can truly shine, whatever your role. Explore our current opportunities today and unlock your full potential!Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone\'s talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
