About the role
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.
We are currently looking for a Systems SD Analyst to join our IT team and although we are based at our head office in Solihull, West Midlands, hybrid working available.
Reporting directly to the IT Logistics Manager you will have the responsibility for supporting the delivery of SD developments in Tarmac's complex but rewarding landscape of systems, heavily centred around SAP. Leveraging on your in-depth specialist SAP SD knowledge, you will work with the business to gather requirements and provide the most optimal solution. In addition, you will ensure there is compliance with our internal control processes and procedures.
Main ResponsibilitiesIn this role you'll:
Work as a Subject Matter Expert for logistics applications & functional scope on business projects in line with business strategy
Quickly grasp user requirements and solution options
Own enhancements & project tasks translating functional requirements into solution design, build, test (co-ordinating UAT) and deployment
Work on agreed projects and changes within the agreed time limits
Build solutions that comply right first time by design; possesses basic understanding of GDPR, SOx and GISP
Provide expert second-line support to IT users in line with agreed SLAs
Investigate incidents and identify and mobilise the resources required to aid resolution and escalate SLA breaches
Act as a Subject Matter Expert in the Change Management process
Liaise with vendors to support service delivery to agreed SLAs
Support the incident root cause analysis process and initiate problem management.
Support continuous process improvement
Ensure compliance with Internal Control processes and procedures.
The Ideal CandidateTo be successful in this role you'll need:
A developed knowledge of the SAP SD module and all its components
Experience in translating business requests into clear functional requirements and can communicate complex IT concepts into understandable business language
Experience of structured systems development and project management methodologies
A good understanding of the role SAP SD plays in improving customer experience and delivering digital transformation
A proven ability to lead workshops to gather functional requirements
A drive and aptitude to explore and learn new technologies
Excellent presentation skills
Experience investigating and resolving incidents against SLA’s
Why Us
We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:
Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities inc. LGBTQ+; Working Parents
Training and development opportunities
Interested? Why not click here to find out more? Go on… are you ready to build your future?
