Role DescriptionTreatment Co-ordinator/Customer Sales Consultant
Leeds area, West Yorkshire
40 hours per week (covering late evenings and Saturdays as required)
At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Tiered salary based on experience and skills
Annual bonus scheme of up to 10% of salary
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Comprehensive training and CPD (free online and in person courses saving)
Your GDC registration and medical indemnity fees covered
Uniform provided
Refer a friend scheme
As a Treatment Coordinator, you’ll play a key role in embedding an excellent patient journey into your practice. You will be passionate about making your practice team successful through the treatments you offer to your local community.
Key responsibilities:
Deliver the best patient journey, managing the end-to-end treatment process from enquiry through to completion
Provide support throughout their patient journey (for example, explaining treatment and finance options and handling patient concerns
Record and monitor all private referrals to the practice
Manage diary appointments and treatment schedules
Provide administrative support including assisting clinicians in writing treatment plan letters, following up outstanding treatment and referral letters
Use social media platforms to reach out to patients and clinicians to promote and highlight our extensive range of private and specialist dental treatments
Skills and experience:
Registered Dental Nurse with current GDC registration
Ability to work on own initiative
Excellent customer service and interpersonal skills
Attention to detail and great organisation skills
Competent using Microsoft Outlook, Word, Excel and social media platforms
Diary management and appointment scheduling experience
Flexible to work around the needs of the business if needed
Prior experience as a Treatment Coordinator (desirable)
Experience in this role would be ideal however most essential is your experience from within Dentistry.
If you like the sound of working for Rodericks Dental Partners, don’t hesitate, click “Apply” now
INDEM
