In a Nutshell
A unique opportunity has arisen here at Pennyhill Park for a Facilities Manager to join the Maintenance team.
Reporting directly to the Technical Services Manager the Facilities Manager will assist with the smooth running of the department & property by ensuring the building is safe and well maintained at all times. Assisting with the development of the department and the team, making improvements with any Hotel installations, guest rooms and facilities. Ensure that all statutory regulations and requirements are applied and adhered too, as well as ensuring all H&S documentation and records are kept up to date and in correct order for the Hotel & Spa.
Package DescriptionAnd now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
Competitive salary, benefits and we pay above the Real Living Wage.
29 days holiday (increasing with length of service)
We operate a discretionary service charge system.
50% Discount on food and beverage across all Exclusive properties
Really big discounts of room nights across all Exclusive properties
PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
Meals on duty provided for free
Recognition and rewards scheme
Access to our learning platform including great training and development programs.
Free gym access + where available dedicated classes.
B Corp accredited and commitment to improving our People, Product and Planet.
Free downloads to newspapers, magazines and books
Cycle to work scheme
Main ResponsibilitiesLots to do and lots of fun
Deputise for the Technical Services Manager as appropriate at management meetings & contractor meetings
Act as liaison between hotel and outside contractors or technical services on major projects
Manage repair and maintenance response times necessary to ensure customer satisfaction
To follow up with each department on a regular basis on all works outstanding, planned or anticipated
To ensure there is always adequate resources, people, time and materials available to deal with all eventualities
To ensure all workshop and plant areas are in immaculate condition
To ensure the engineering team are familiar and comply with the company and Statutory Health and Safety procedures
To help the development of the team by carrying out in house training sessions
To create and distribute department rotas
Maintain effective communication within the department and ensure that the Technical Services Manager is kept well informed of any problems/queries that have arisen
To attend any department training sessions and/or meetings required
To implement energy saving procedures and to ensure consistent compliance by hotel
Monitor utility bills to ensure charges are correct
Responsible for assisting in preparing the Property & Maintenance and utilities annual budget and preparing monthly forecasts
Carry out regular equipment checks and preventive maintenance reporting to minimize replacement costs
Oversee the refurbishment of public areas, bedrooms, mechanical and electrical plant
Available for call out cover when required
When required, be available to assist the maintenance operations at other properties within the Exclusive Collection
The Ideal CandidateAre you right for us?
Hotel & Spa experience, similar sized property
Assistant Manager level or Senior Shift Engineer (dependant on size of property & team) with minimum 2 years experience
Worked alongside contractors
Mixed engineering skills to include:- electrical, plumbing, HVAC, Spa pool operations & H&S qualification at CIEH Intermediate level or equivalent
Work well under pressure in fast paced environments
Be able to demonstrate a strategic mindset and be able to manage multiple projects effectively.
Good financial understanding
Computer skills – Excel, Word, Outlook
About The CompanyAre we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
