The role involves providing support to children and young people (ages 0-19, and up to 25 for those with SEND) and their families through a comprehensive early help programme aimed at improving outcomes for children while reducing the need for statutory services.
You will be responsible for offering high-quality supervision and line management to a team of Family Hub practitioners working across all age groups. By ensuring and promoting best practices through both physical and virtual family hub services, you will embed and model effective approaches, ensuring that the team is fully supported and that a seamless, integrated early help service is delivered across the family hub network.
This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check.
West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.
Our benefitsWe offer a wide range of benefits to our employees, these include:
Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
Cycle to Work scheme.
Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
Car Lease scheme
Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
Commsave- Free membership to Commsave Credit Union who provide a variety of savings accounts, loans, a monthly lottery draw and more!
Ongoing training and development opportunities.
A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
What will you be doing?Are you passionate about supporting children, young people, and families in your community?
We are seeking a dynamic Family Hub Co-ordinator to lead and manage a family hub and its connected spokes in a defined neighbourhood, ensuring the delivery of high-quality early help services through an integrated approach that includes physical, virtual, and outreach support.
In this role, you will work closely with the Family Hub lead, coordinating the hub’s activities to ensure effective service provision for local families.
You will also have line management responsibilities for a team of Family Hub Practitioners, holding a caseload of families while supervising and guiding your team to ensure excellent service delivery. As the key point of oversight for all cases, you will provide practice guidance and support to your team of practitioners.
On a day-to-day basis, you will be responsible for the operational organisation of the hub, ensuring it is a welcoming, safe, and secure environment for both staff and service users. This includes ensuring the appropriate allocation of resources to meet local needs and ensuring safety standards are met across all venues where services are delivered.
Your role will also involve actively engaging with the local community, gathering feedback through workshops and meetings to understand their needs, and designing programmes that meet those needs. A key aspect of your role will be to work closely with the community and voluntary sector groups to reach families who may be harder to engage, developing outreach initiatives to connect them with vital services. Additionally, you will work with Local Area Partnerships (LAP) to identify early help needs and promote best practice in whole-family working.
If you are a natural leader with a passion for community engagement and a commitment to making a meaningful difference to families, we would love to hear from you.
About usAt West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU
We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner
The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.
If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.
West Northants Council, where careers thrive.
