Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full time Independent Advocate to join our Telford team. This post is home based with travel across Telford. The successful applicant may also be required to support in other areas within the West Midlands.
As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges. This role will include supporting our beneficiaries through statutory advocacy services such as the Independent Mental capacity advocacy service and the Care Act advocacy service.
Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, working between Monday to Friday 9am - 5pm
Location: Home based with travel around the Telford/West Midlands area.
(Applicants must live within the area; have a full driver's licence and access to their own transport - travel expenses paid from home if within Telford or from the Telford border.
Salary: �23,088.00 - �23,292.00 per annum (dependent on experience)
Contract type: Permanent
Independent Advocate Requirements:
* Strong communication and time management skills to successfully work remotely.
* Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
* Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
* Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
* Demonstrable experience working with vulnerable adults.
* Working knowledge of public and voluntary organisations.
Benefits:
* 25 days annual leave + Bank holiday (Rising to 30 days after 5 years' service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years' service!
* Discretionary shutdown days at Christmas with up to 4 additional days leave.
* 1 Community Leave Day per annum.
* Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
* Auto enrolment Pension plan
* Death in service cover.
* Bike to work scheme.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not
