Location: Knutsford£36,172.25 pa with generous benefits. 44 hours per week – plus one hour per day unpaid break.Here at the Pure Group we are experiencing very exciting times, with a tremendous, fast paced growth plan, and significant investment within our environments and now seeking to employ a Private Ambulance Team Leader at our purpose built facility in Knutsford,Who Are We?Pure is a highly successful Group with uniquely different facets to its business – we are the market leaders, and the best-known brand in a growing sector.Our customers know us, love speaking to us and really value the service we offer, but it’s not just what we think, it’s what our customers say through our thousands of 5 star Trustpilot reviews!To fit with our Pure culture, you will have a positive outlook to work, enjoy being part of a team – a positive team player, that significantly contributes to our magnificent future development, flexible and positive in attitude, and willing to go the extra mile to get the job done!We work hard at Pure to ensure our success, and we are rewarded and respected for it.What are we looking for?A Team Leader oversee the Knutsford Private Ambulance Teams, both Reactive and Scheduled performance ensuring that the Company’s policies and procedures are understood and adhered to.You will act as a dedicated point of contact for the Knutsford Private Ambulance Teams for resolving queries, issues and feedback and ensuring that they are dealt with in a timely manner and work with the management team to drive continued improvements.This role is likely to be road and office based supporting the Knutsford Private Ambulance Teams. A flexible approach regarding start/finish times is essential along with flexible days as some weekend work will be required.Key ResponsibilitiesTo conduct regular 1:1 meetings with the team to review performance, share ideas and seek areas of improvement or clarification.Collate common issues and personal issues resulting from 1:1 or team meetings and seek resolution within the Company and provide feedback as appropriate.Monitoring absence, including the completion of Return to Work documentationTo work alongside the Private Ambulance team either alone or with joint activity with the team.Collaborate with the Scheduling team to feedback on problems and improvements that could be made to the planning cycle.Organise (and participate in) the on-call rota and resource appropriately.Recruit personnel in advance of need to ensure operational efficiency.Lead the induction of new employees to ensure they are compliant with the required standards of performance and Company procedures.Keep visual inspection of the vehicle fleet, flagging any routine checks, planned maintenance and reactive maintenance to the Fleet ManagerMonitor the team to ensure they behave appropriately and are presented in a manner that is fit to represent the Company’s brand.Ensuring the Private Ambulance team’s compliance with statutory and company guidelines for appropriate legislation such as Health and Safety and working Time directives.Alerting and informing the Drivers Operations Manager to any potential infringements and make recommendations as to practical remediation’sAct as a team leader to all the Private Ambulance Teams; serving as a role model, coaching and mentoring them to achieve the Company standards and their adherence to policy and procedureEnsure that the mortuary, transfer area and coffin store are used correctly, safely and with consideration to others.Adhere to the current company policy regarding data protectionSupporting your team in achieving and maintaining competencyPersonal SpecificationStrong team leadership experiencePrevious experience in the collection and care of the deceased is beneficial but not essentialA competent and professional driverAbility to problem solve.Ability to work with minimum of supervisionOur Benefits Generous 30 days holiday plus bank holidays Bupa Health Cash Plan and Life Assurance, upon successful completion of probation. Employee Assistance Programme, including access to a 24/7 confidential support. Auto enrolment into Company Pension, or option for SMART Pension. Cycle to work scheme.A very friendly working environment with free on-site parking. If you are wanting to join a business, that is fast moving, makes things happen, and has the means to invest in its future and its people, and respects what you do, then this could be just the job you are looking for… We look forward to receiving your CV together with a covering note, telling us why you want to work for our company and what you feel you would personally bring to the role. Your ability to effectively communicate these key points is important to us and therefore failure to meet this requirement will, regrettably, result in your application being rejected.Please note, we may need to undertake a vetting process through the Disclosure and Barring Service (DBS) or Disclosure Scotland on new employees, dependent on requirement. All gaps in your CV must be disclosedThe successful applicant will hold a valid full driving licence with no more than 6 points and be willing to travel across the whole of England and Wales.You will be physically fit as the role is physically demanding, and involves manual handling. You will also be smart in appearance, respectful and caring of both the deceased and the families that we serve.We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
