Hours:Full time role (available as permanent position or 6 month fixed term contract) 35 hours per week - Monday to Friday - 9am to 5pmHybrid working from Skipton Head OfficeClosing Date:Mon, 7 Oct 2024We’re looking for a Senior Operational Resilience Manager to lead our Operational Resilience team, defining and delivering the Operational Resilience, Business Continuity Management and Operational Continuity in Resolution frameworks and supporting work programmes. You’ll report into our Head of Security, Resilience & Technology Risk and will work closely with business stakeholders to promote, strengthen and embed a culture of Operational Resilience. Who Are We? Not just another building society. Not just another job.We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.Whatever your background, and whatever your goals, we'll help you take the next step towards a better future. What’s In It For You?Skipton values work/life balance and we are proud to support hybrid and flexible working. This role will require a day a week onsite. We have a newly refurbished head office which offers a vibrant and collaborative working space.We have a range of other benefits available to you including; -Annual discretionary bonus scheme25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 daysHoliday trading scheme allowing the ability to buy and sell additional annual leave daysMatching employer pension contribution (up to 10% per annum)A commitment to training and developmentPrivate medical insurance for all our colleagues3 paid volunteering days per annumDiverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groupsWe care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membershipWhat Will You Be Doing?Lead the Operational Resilience team and support senior stakeholders on the effective and timely delivery of an Operational Resilience (OR) framework and work plan which is aligned to our strategic objectives and regulatory expectations.Provides Operational Resilience Team management including prioritisation of work. Also, part of the Security, Resilience and Technology Risk Leadership team, taking an active part in leadership activities across the department.Preparation and presentation of governance and regulatory papers and updates as required for relevant committees.Ensure Operational Resilience and OCIR regulatory publications, policy, rules and guidanc
e are reviewed, interpreted and effectively incorporated into our strategy and work plans.Sets the Business Continuity Management framework to include Business Impact Assessments, Business Continuity Planning and Testing activities.Sets the Incident Response framework ensuring effective coordination of crisis management and response & recovery actions during business interruptions to ensure the continuation of critical services.Provides support for Incident Response activities as required, including leading the Business Response Team when required during tests and real scenarios.Ensures the end-to-end procurement and supplier life cycle is followed for all third parties supporting Operational Resilience activities, with supplier relationships appropriately managed.Operational Resilience and Business Continuity requirements and assurance activities are clearly defined and embedded in Change and Supplier Management processes. What Do We Need From You?Demonstrable experience of leading and managing performance of an Operational Resilience or equivalent team.Experience of Business Continuity Management frameworks and Incident Response/Crisis Management.Knowledge of Operational Resilience regulatory requirements and how they are applied in a Financial Services context. Knowledge of Operational Continuity in Resolution (OCIR) regulatory requirements to support the OCIR Barrier Lead in achieving our Resolvability obligations. Ability to lead/co-ordinate and prioritise multi-faceted workloads.Proven ability in identifying and documenting risks and the design and/ or recommendation of appropriate controls for Operational Resilience within an appropriate framework.Ability to analyse and interpret wide ranging information, id
entifying recommendations with thought leadership.Ability to engage, influence and work in partnership with senior stakeholders, including peers (internal and external, SLT, ExCo and our Regulators).
