Sodexo Live! is delighted to be recruiting for a Recruitment and Training Co-Ordinator to join our team at Ascot Racecourse to support the Training Manager and Recruitment & Onboarding Manager.You will be responsible for all the administration relating to recruitment and training, including ownership of the department’s social media activity.This is a fantastic opportunity for someone with prior experience in the hospitality industry to take their first step into a recruitment and training position in this amazing venue.Ascot Racecourse is a destination for over 500,000 guests each year where passion, elegance, and celebration converge, and it is our team of behind-the-scenes heroes that bring every intricate detail to life.As one of the world's leading racecourses, Ascot is renowned for its rich heritage spanning over 300 years. But we are not bound by the past; we're driven by the pursuit of excellence in everything we do.From hosting our flagship event, Royal Ascot, to pioneering sustainable practices, we are committed to building a Global lifestyle brand, wrapped around the world class horse racing we run.At Ascot we believe in preserving the beauty of our surroundings and minimising our ecological footprint. From eco-friendly initiatives to community engagement programs, we strive to make a positive impact on both the environment and the lives of those around us.To deliver the optimum service to a venue that is like no other, and exceed our client’s vision and expectations, our employees must be trained to a standard that not only allows them to efficiently deliver high quality service and contributes to the overall guest satisfaction, providing an elegant, original and uplifting experience for all guests.We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! we’re so much more. Be part of something greater.We take pride in our commitments to make a positive change for now and future generations to come, whether through our Diversity and Inclusion strategy and training programmes, our award-winning ‘Racing To Zero’ sustainability actions, or our forward thinking employee benefits including flexible working and menopause policies, as well as health and EAP support access. We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.AccountabilitiesSupport casual recruitment campaigns, attending careers fayres and local establishmentsManaging recruitment administrationMonitoring Flow (e-learning) completion for all casual workers ahead of racedays and eventsSupporting the delivery of training sessions for casual teamsCreating internal communications documents such as newsletters and briefing sheets for casual teamsReporting on metrics such as completion rates, returners to siteManage the 1711 Social Media platformsTHE IDEAL CANDIDATEYou will be experienced in the hospitality industry or similar service industry, with good administration skills and an eye for detail and precision. You will have excellent time management skills as well as self-motivation and the ability to work on your own initiative and within a team environment. The ability to communicate in a proactive and positive manner is essential.A passion for service excellence is also essential, as is your desire and ability to build strong working relationships at all levels within the business.You will also have:Attention to detail and able to follow a processAbility to work under pressure and deliver deadlinesIntegrity, commitment and diplomacyStrong ICT skills including Microsoft Outlook, PowerPoint, Word and ExcelExperience of working in a customer facing position in the Hospitality IndustryGood knowledge of social mediaAn excellent standard of literacy and numeracyExcellent interpersonal skills and ability to build relationshipsFlexibility to work weekends when required for events and weekend race daysConfident in the use of MS Office, especially Excel, along with other computer programmes WHAT WE OFFERIn return for your commitment and expertise you will be rewarded with a salary of £26,000 to £28,000 plus access to a suite of benefits, which includes:Performance-related annual bonusContributory pension schemeA buy and sell holiday scheme of up to 3 days (FTE)Volunteering days via our charity partner STOP HUNGER & Ascot Volunteers WeekTime Off in Lieu or working race daysClothing allowanceComplimentary race day entry for friends and familyExclusive discounts in local shops and cafesFor more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!We are committed to ensuring guests from all backgrounds and communities feel welcome at the Racecourse and are working to ensure our internal teams are nurtured within a supportive and inclusive environment.
