Service Desk Analyst - �27,000 to �32,000 - Amersham
I am currently partnered with a UK retail company, based in Amersham. We are looking to recruit a Service Desk Analyst to join their head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure the organisations busy IT service.
Service Desk Analyst will deliver high-quality, timely support services to the company's warehouse, office, and stores.
The Service Desk Analyst will be onsite Monday to Friday and be required to work shift work between 7:30 - 18:00.
Responsibility of the Service Desk Analyst :
- Test, build and configure hardware across the organisation.
- Provide assistance to 250 computer system users.
- Incident trend analysis to resolve continuous problems and drive IT improvements.
- Understand user needs and suggest suitable software and hardware.
Requirements of the Service Desk Analyst :
- 1+ years of Service Desk experience
- Experience with Intune, Azure Active Directory, SharePoint, M365 and Windows servers.
- Desirable - Mobile Device Management and ITIL experience.
- Good communication and ability to work in a fast-paced environment.
Service Desk Analyst - �27,000 to �32,000 - Amersham
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website .
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to �1,000 once your referral has successfully started work with our client (terms apply).
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