As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.
Hours: 08:00 - 16:00 Thursday and Friday (2 days per week as part of a job share)
Base: Sittingbourne Memorial Hospital
As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.
Hours: 08:00 - 16:00 Thursday and Friday (2 days per week as part of a job share)
Base: Sittingbourne Memorial Hospital
Interviews for this position will be held on 30th July 2024
Package DescriptionYou will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including:
£22,308 (pro rata) and access to our HCRG Care Group pension
MyWellness – a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters.
My Reward Hub - our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways.
We are pleased to offer access to Wagestream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
25 days holiday plus Bank Holidays.
Access to a range of courses and e-learning to develop further skills, bespoke career pathways and opportunities continuing your professional development.
Innovative forward-thinking culture with the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users.
Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual “Ask our Executives” event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
Working in an environment focused on the highest clinical and quality standards with 100% of services within our organisation being rated overall good or outstanding by the Care Quality Commission.
Main ResponsibilitiesThe position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of Ward/office and service activities, including the smooth running of the Ward/office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description).
The Ideal CandidateWe are looking for an enthusiastic and committed individual to join our Administration Team.
The postholder will require:
experience as an administrator within a customer care, healthcare or social care setting
excellent organisational skills with a positive approach to support colleagues across the Business Unit and the stakeholders that use our services
excellent written and verbal communication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times.
ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines.
to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey).
to be efficient and a highly motivated individual who will work flexibly within the team and across the Business Unit.
excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
ability to record accurate minutes/notes and present to a high standard.
to be office based within a Community Hospital/equivalent setting Thursday and Friday.
About The CompanyWe change lives by transforming health and care.
Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.
